Total complaints
1
Filed since Here
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows NOT the credit card on file. This was completely unauthorized. I contacted XXXX who immediately acknowledged their error and reversed the charges and paypal's complaint history from CFPB public records. 1 consumers have filed complaints since Here. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Here
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How NOT the credit card on file. This was completely unauthorized. I contacted XXXX who immediately acknowledged their error and reversed the charges and paypal's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| despite statements on the website that you can change how they contact you. ( see attached screen print ) Without being able to get into the account | 1 |
| State | Complaints |
|---|---|
| which filed a case - acknowledging a day later that XXXX had cancelled the charge. I also removed my checking account from XXXX but kept a savings account used for charity attached to paypal. On XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| WHICH IS A SERIOUS VIOLATION THAT NEEDS TO BE FIXED BY LAW OR REGULATION. 2 ) UNAUTHORIZED CHARGES TO BANK ACCOUNT ON MULTIPLE OCCASIONS : In early XXXX I signed up for a trial account through XXXX using a credit card through paypal | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
NOT the credit card on file. This was completely unauthorized. I contacted XXXX who immediately acknowledged their error and reversed the charges and paypal has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Here, and the most recent logged activity is Here is th, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NOT the credit card on file. This was completely unauthorized. I contacted XXXX who immediately acknowledged their error and reversed the charges and paypal reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "despite statements on the website that you can change how they contact you. ( see attached screen print ) Without being able to get into the account", and the single most common underlying issue is "WHICH IS A SERIOUS VIOLATION THAT NEEDS TO BE FIXED BY LAW OR REGULATION. 2 ) UNAUTHORIZED CHARGES TO BANK ACCOUNT ON MULTIPLE OCCASIONS : In early XXXX I signed up for a trial account through XXXX using a credit card through paypal".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NOT the credit card on file. This was completely unauthorized. I contacted XXXX who immediately acknowledged their error and reversed the charges and paypal: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
NOT the credit card on file. This was completely unauthorized. I contacted XXXX who immediately acknowledged their error and reversed the charges and paypal has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
NOT the credit card on file. This was completely unauthorized. I contacted XXXX who immediately acknowledged their error and reversed the charges and paypal has a 0% timely response rate to CFPB complaints.
The most common issue reported against NOT the credit card on file. This was completely unauthorized. I contacted XXXX who immediately acknowledged their error and reversed the charges and paypal is "WHICH IS A SERIOUS VIOLATION THAT NEEDS TO BE FIXED BY LAW OR REGULATION. 2 ) UNAUTHORIZED CHARGES TO BANK ACCOUNT ON MULTIPLE OCCASIONS : In early XXXX I signed up for a trial account through XXXX using a credit card through paypal" in the "despite statements on the website that you can change how they contact you. ( see attached screen print ) Without being able to get into the account" product category.
Read our methodology — how this data is sourced, computed, and verified.