Total complaints
1
Filed since we c
2026 data Public-data reference. official source
not sending the checks to the correct address on file
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows not sending the checks to the correct address on file's complaint history from CFPB public records. 1 consumers have filed complaints since we c. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
we c
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
not sending the checks to the correct address on file complaint mix by product
- which caused 1 100.0% – 0% relief
How not sending the checks to the correct address on file's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| which caused them to lock the all the 4 accounts we have with them then after long time on XX/XX/year> they closed one of them without telling us and send a check ( as they say ) which we do not recognize been happening | 1 |
Top States
| State | Complaints |
|---|---|
| all customer service are low quality and do not know what they are doing,,CAPITAL ONE FINANCIAL CORPORATION,VA,20112,,Consent provided,Web,2024-11-14,Closed with explanation,Yes,N/A,10775969 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| then they say their policy and procedures is to wait 90 days again in order to issue another check because the old one was not received | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About not sending the checks to the correct address on file
not sending the checks to the correct address on file has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to we c, and the most recent logged activity is we complai, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, not sending the checks to the correct address on file reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which caused them to lock the all the 4 accounts we have with them then after long time on XX/XX/year> they closed one of them without telling us and send a check ( as they say ) which we do not recognize been happening", and the single most common underlying issue is "then they say their policy and procedures is to wait 90 days again in order to issue another check because the old one was not received".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating not sending the checks to the correct address on file: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does not sending the checks to the correct address on file have?
not sending the checks to the correct address on file has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does not sending the checks to the correct address on file respond to complaints on time?
not sending the checks to the correct address on file has a 0% timely response rate to CFPB complaints.
What is the most common complaint about not sending the checks to the correct address on file?
The most common issue reported against not sending the checks to the correct address on file is "then they say their policy and procedures is to wait 90 days again in order to issue another check because the old one was not received" in the "which caused them to lock the all the 4 accounts we have with them then after long time on XX/XX/year> they closed one of them without telling us and send a check ( as they say ) which we do not recognize been happening" product category.
Read our methodology — how this data is sourced, computed, and verified.
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