Total complaints
2
Filed since On t
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows NOT PROOF OF MY IDENTITY's complaint history from CFPB public records. 2 consumers have filed complaints since On t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since On t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How NOT PROOF OF MY IDENTITY's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/2020 | 2 |
| State | Complaints |
|---|---|
| BUT PROOF OF THE DEBT BEING UNDER MY SOCIAL SECURITY NUMBER. I have yet to receive the information. Both debts do not belong to me and XXXX from XXXX could not figure out how the debt got pursued to begin with. I tried explaining this to the collection agency but they could care less : all they want is the money and do not care about anything else. The collections are 100 % false and 100 % inaccurate. I want them removed immediately. This is ridiculous that collection agencies have this type of power and will not accept any resolution short payment in full.,,EQUIFAX | 1 |
| BUT PROOF OF THE DEBT BEING UNDER MY SOCIAL SECURITY NUMBER. I have yet to receive the information. Both debts do not belong to me and XXXX from XXXX could not figure out how the debt got pursued to begin with. I tried explaining this to the collection agency but they could care less : all they want is the money and do not care about anything else. The collections are 100 % false and 100 % inaccurate. I want them removed immediately. This is ridiculous that collection agencies have this type of power and will not accept any resolution short payment in full.,Company believes it acted appropriately as authorized by contract or law,Waypoint Resource Group | 1 |
| Issue | Complaints |
|---|---|
| the representative I spoke with. XXXX XXXX said XXXX was actively investigating my claims and that I needed to settle the debt before their investigation was completed and criminal charges be brought against me. I told her she was lying and I had already spoken to XXXX just minutes before and was told the account couldn't be located under my name | 1 |
| the representative I spoke with. First XXXX said XXXX was actively investigating my claims and that I needed to settle the debt before their investigation was completed and criminal charges be brought against me. I told her she was lying and I had already spoken to XXXX just minutes before and was told the account couldn't be located under my name | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
NOT PROOF OF MY IDENTITY has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On t, and the most recent logged activity is On the sam, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NOT PROOF OF MY IDENTITY reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/2020", and the single most common underlying issue is "the representative I spoke with. XXXX XXXX said XXXX was actively investigating my claims and that I needed to settle the debt before their investigation was completed and criminal charges be brought against me. I told her she was lying and I had already spoken to XXXX just minutes before and was told the account couldn't be located under my name".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NOT PROOF OF MY IDENTITY: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
NOT PROOF OF MY IDENTITY has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
NOT PROOF OF MY IDENTITY has a 0% timely response rate to CFPB complaints.
The most common issue reported against NOT PROOF OF MY IDENTITY is "the representative I spoke with. XXXX XXXX said XXXX was actively investigating my claims and that I needed to settle the debt before their investigation was completed and criminal charges be brought against me. I told her she was lying and I had already spoken to XXXX just minutes before and was told the account couldn't be located under my name" in the "XX/XX/2020" product category.
Read our methodology — how this data is sourced, computed, and verified.