2026 data Public-data reference. official source

not only did I contact XXXX Customer Support first before contacting my bank

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows not only did I contact XXXX Customer Support first before contacting my bank's complaint history from CFPB public records. 1 consumers have filed complaints since -- X. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
-- X
Since

Total complaints

1

Filed since -- X

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

not only did I contact XXXX Customer Support first before contacting my bank complaint mix by product

Total complaints: 1

not only did I contact XXXX Customer Support first before contacting my bank complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I received: 1 complaints (100.0%), resolution 0.0% I received 100.0%
  • I received 1 100.0% 0% relief

How not only did I contact XXXX Customer Support first before contacting my bank's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I received documentation indicating I lost the dispute ( dispute.pdf ). Upon reading the information that XXXX provided to Discover 1

Top States

State Complaints
it was actually XXXX who told me to open a dispute. XXXX also provided documentation to Discover purportedly showing my refund was already issued through XXXX XXXX 1

Top Issues

Issue Complaints
I did contact Customer Service first 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About not only did I contact XXXX Customer Support first before contacting my bank

not only did I contact XXXX Customer Support first before contacting my bank has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to -- X, and the most recent logged activity is -- XXXX. O, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, not only did I contact XXXX Customer Support first before contacting my bank reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received documentation indicating I lost the dispute ( dispute.pdf ). Upon reading the information that XXXX provided to Discover", and the single most common underlying issue is "I did contact Customer Service first".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating not only did I contact XXXX Customer Support first before contacting my bank: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does not only did I contact XXXX Customer Support first before contacting my bank have?

not only did I contact XXXX Customer Support first before contacting my bank has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does not only did I contact XXXX Customer Support first before contacting my bank respond to complaints on time?

not only did I contact XXXX Customer Support first before contacting my bank has a 0% timely response rate to CFPB complaints.

What is the most common complaint about not only did I contact XXXX Customer Support first before contacting my bank?

The most common issue reported against not only did I contact XXXX Customer Support first before contacting my bank is "I did contact Customer Service first" in the "I received documentation indicating I lost the dispute ( dispute.pdf ). Upon reading the information that XXXX provided to Discover" product category.

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