Total complaints
1
Filed since Inst
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows not one of your employees offered to take the payment over the phone ( No's complaint history from CFPB public records. 1 consumers have filed complaints since Inst. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Inst
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How not one of your employees offered to take the payment over the phone ( No's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| you chose to Change '' our account # 's to make it More '' complicated & what | 1 |
| State | Complaints |
|---|---|
| I had to ask ) & they told me that they were unable to Because of this conflicting Coding '' ... I figured by at least before XX/XX/XXXXthat they would have it figured out | 1 |
| Issue | Complaints |
|---|---|
| maybe extort MY {$300000.00} in equity ( at this time ) ... The Fact that your Head '' told me that there are two conflicting Codes '' on my loan | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
not one of your employees offered to take the payment over the phone ( No has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Inst, and the most recent logged activity is Instead, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, not one of your employees offered to take the payment over the phone ( No reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "you chose to Change '' our account # 's to make it More '' complicated & what", and the single most common underlying issue is "maybe extort MY {$300000.00} in equity ( at this time ) ... The Fact that your Head '' told me that there are two conflicting Codes '' on my loan".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating not one of your employees offered to take the payment over the phone ( No: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
not one of your employees offered to take the payment over the phone ( No has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
not one of your employees offered to take the payment over the phone ( No has a 0% timely response rate to CFPB complaints.
The most common issue reported against not one of your employees offered to take the payment over the phone ( No is "maybe extort MY {$300000.00} in equity ( at this time ) ... The Fact that your Head '' told me that there are two conflicting Codes '' on my loan" in the "you chose to Change '' our account # 's to make it More '' complicated & what" product category.
Read our methodology — how this data is sourced, computed, and verified.