Total complaints
3
Filed since Plea
2026 data Public-data reference. official source
not my account This account does not belong to me
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows not my account This account does not belong to me's complaint history from CFPB public records. 3 consumers have filed complaints since Plea. The company has a 0% timely response rate and has provided relief in 0% of cases.
3
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Plea
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
not my account This account does not belong to me complaint mix by product
- I am 3 100.0% – 0% relief
How not my account This account does not belong to me's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I am requesting an immediate investigation into the following inaccurate information : XXXX XXXX XXXX Account opened fraudulently | 3 |
Top States
| State | Complaints |
|---|---|
| and I believe it may have been opened fraudulently using my stolen personal information. I have never authorized this account | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| not my account XXXX XXXX XXXX XXXX XXXXXXXX Account opened fraudulently | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About not my account This account does not belong to me
not my account This account does not belong to me has accumulated 3 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Plea, and the most recent logged activity is Please be , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, not my account This account does not belong to me reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I am requesting an immediate investigation into the following inaccurate information : XXXX XXXX XXXX Account opened fraudulently", and the single most common underlying issue is "not my account XXXX XXXX XXXX XXXX XXXXXXXX Account opened fraudulently".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating not my account This account does not belong to me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does not my account This account does not belong to me have?
not my account This account does not belong to me has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Does not my account This account does not belong to me respond to complaints on time?
not my account This account does not belong to me has a 0% timely response rate to CFPB complaints.
What is the most common complaint about not my account This account does not belong to me?
The most common issue reported against not my account This account does not belong to me is "not my account XXXX XXXX XXXX XXXX XXXXXXXX Account opened fraudulently" in the "I am requesting an immediate investigation into the following inaccurate information : XXXX XXXX XXXX Account opened fraudulently" product category.
Read our methodology — how this data is sourced, computed, and verified.
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