Total complaints
1
Filed since Here
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows not mine. I escalated the issue to both customer service and a supervisor's complaint history from CFPB public records. 1 consumers have filed complaints since Here. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Here
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How not mine. I escalated the issue to both customer service and a supervisor's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and XXXX ) Citi then assessed {$170.00} in residual interest | 1 |
| State | Complaints |
|---|---|
| but they refused to waive the fee. | 1 |
| Issue | Complaints |
|---|---|
| XX/XX/XXXX Although I scheduled the payment on time | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
not mine. I escalated the issue to both customer service and a supervisor has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Here, and the most recent logged activity is Here is th, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, not mine. I escalated the issue to both customer service and a supervisor reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and XXXX ) Citi then assessed {$170.00} in residual interest", and the single most common underlying issue is "XX/XX/XXXX Although I scheduled the payment on time".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating not mine. I escalated the issue to both customer service and a supervisor: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
not mine. I escalated the issue to both customer service and a supervisor has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
not mine. I escalated the issue to both customer service and a supervisor has a 0% timely response rate to CFPB complaints.
The most common issue reported against not mine. I escalated the issue to both customer service and a supervisor is "XX/XX/XXXX Although I scheduled the payment on time" in the "and XXXX ) Citi then assessed {$170.00} in residual interest" product category.
Read our methodology — how this data is sourced, computed, and verified.