2026 data Public-data reference. official source

not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680's complaint history from CFPB public records. 1 consumers have filed complaints since Rega. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
Rega
Since

Total complaints

1

Filed since Rega

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680 complaint mix by product

Total complaints: 1

not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). that I: 1 complaints (100.0%), resolution 0.0% that I 100.0%
  • that I 1 100.0% 0% relief

How not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
that I filed against Mohela on the Federal Student Aid website. I filed one of these cases last year. The entire basis of the complaint is that Mohela refuses to service my loan properly. My case sat in review with the Federal Student Aid ombudsman '' department for months before the final decision came down. The final decision was one sentence long : we are forwarding your issue to Mohela for review ''. Of course 1

Top Issues

Issue Complaints
because Mohela isn't helping me 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680

not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Rega, and the most recent logged activity is Regarding , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "that I filed against Mohela on the Federal Student Aid website. I filed one of these cases last year. The entire basis of the complaint is that Mohela refuses to service my loan properly. My case sat in review with the Federal Student Aid ombudsman '' department for months before the final decision came down. The final decision was one sentence long : we are forwarding your issue to Mohela for review ''. Of course", and the single most common underlying issue is "because Mohela isn't helping me".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680 have?

not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680 respond to complaints on time?

not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680?

The most common issue reported against not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680 is "because Mohela isn't helping me" in the "that I filed against Mohela on the Federal Student Aid website. I filed one of these cases last year. The entire basis of the complaint is that Mohela refuses to service my loan properly. My case sat in review with the Federal Student Aid ombudsman '' department for months before the final decision came down. The final decision was one sentence long : we are forwarding your issue to Mohela for review ''. Of course" product category.

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