Total complaints
1
Filed since Rega
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680's complaint history from CFPB public records. 1 consumers have filed complaints since Rega. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Rega
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| that I filed against Mohela on the Federal Student Aid website. I filed one of these cases last year. The entire basis of the complaint is that Mohela refuses to service my loan properly. My case sat in review with the Federal Student Aid ombudsman '' department for months before the final decision came down. The final decision was one sentence long : we are forwarding your issue to Mohela for review ''. Of course | 1 |
| Issue | Complaints |
|---|---|
| because Mohela isn't helping me | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Rega, and the most recent logged activity is Regarding , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "that I filed against Mohela on the Federal Student Aid website. I filed one of these cases last year. The entire basis of the complaint is that Mohela refuses to service my loan properly. My case sat in review with the Federal Student Aid ombudsman '' department for months before the final decision came down. The final decision was one sentence long : we are forwarding your issue to Mohela for review ''. Of course", and the single most common underlying issue is "because Mohela isn't helping me".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680 has a 0% timely response rate to CFPB complaints.
The most common issue reported against not just me.,,MOHELA,NC,28173,,Consent provided,Web,2025-07-29,Untimely response,No,N/A,14952680 is "because Mohela isn't helping me" in the "that I filed against Mohela on the Federal Student Aid website. I filed one of these cases last year. The entire basis of the complaint is that Mohela refuses to service my loan properly. My case sat in review with the Federal Student Aid ombudsman '' department for months before the final decision came down. The final decision was one sentence long : we are forwarding your issue to Mohela for review ''. Of course" product category.
Read our methodology — how this data is sourced, computed, and verified.