Total complaints
1
Filed since Addi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows not having performed a review on appeal upon receipt of a timely appeal request resulting from the XXXX XXXX XXXX HAMP denial. When an appeal is requested timely's complaint history from CFPB public records. 1 consumers have filed complaints since Addi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Addi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How not having performed a review on appeal upon receipt of a timely appeal request resulting from the XXXX XXXX XXXX HAMP denial. When an appeal is requested timely's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| BofA has already decided to park and stall the modification process as evidenced by the withholding of an Appeals Department written determination on the HAMP appeal requested in XXXX XXXX. While there is no time requirement to make a determination on appeal | 1 |
| State | Complaints |
|---|---|
| an appeal shall be granted and the appeal process is to be initiated with a determination issued on appeal completing the appeal process without exception. | 1 |
| Issue | Complaints |
|---|---|
| but rather when the determination is made and made known to the borrower in writing by an Appeals Specialist of the Appeals Department. In their XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
not having performed a review on appeal upon receipt of a timely appeal request resulting from the XXXX XXXX XXXX HAMP denial. When an appeal is requested timely has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Addi, and the most recent logged activity is Additional, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, not having performed a review on appeal upon receipt of a timely appeal request resulting from the XXXX XXXX XXXX HAMP denial. When an appeal is requested timely reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "BofA has already decided to park and stall the modification process as evidenced by the withholding of an Appeals Department written determination on the HAMP appeal requested in XXXX XXXX. While there is no time requirement to make a determination on appeal", and the single most common underlying issue is "but rather when the determination is made and made known to the borrower in writing by an Appeals Specialist of the Appeals Department. In their XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating not having performed a review on appeal upon receipt of a timely appeal request resulting from the XXXX XXXX XXXX HAMP denial. When an appeal is requested timely: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
not having performed a review on appeal upon receipt of a timely appeal request resulting from the XXXX XXXX XXXX HAMP denial. When an appeal is requested timely has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
not having performed a review on appeal upon receipt of a timely appeal request resulting from the XXXX XXXX XXXX HAMP denial. When an appeal is requested timely has a 0% timely response rate to CFPB complaints.
The most common issue reported against not having performed a review on appeal upon receipt of a timely appeal request resulting from the XXXX XXXX XXXX HAMP denial. When an appeal is requested timely is "but rather when the determination is made and made known to the borrower in writing by an Appeals Specialist of the Appeals Department. In their XXXX XXXX" in the "BofA has already decided to park and stall the modification process as evidenced by the withholding of an Appeals Department written determination on the HAMP appeal requested in XXXX XXXX. While there is no time requirement to make a determination on appeal" product category.
Read our methodology — how this data is sourced, computed, and verified.