Total complaints
2
Filed since The
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows not even needing the north facing rear roof line as it is the worst for solar as stated by the installers that day. He promised he would take this info/new layout and additional room back to office and rework the proposal. He said he would install a control unit in the back of the house that had an extra circuit space and go ahead and pre-install wiring for that extra leg/circuit/series of panels. I agreed and after installation he walked around the house showing me where he had added the larger control unit's complaint history from CFPB public records. 2 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How not even needing the north facing rear roof line as it is the worst for solar as stated by the installers that day. He promised he would take this info/new layout and additional room back to office and rework the proposal. He said he would install a control unit in the back of the house that had an extra circuit space and go ahead and pre-install wiring for that extra leg/circuit/series of panels. I agreed and after installation he walked around the house showing me where he had added the larger control unit's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I talked with the installers and told them before they put anything on the roof to make sure they remeasure and rework the layout because more panels were going to be added | 2 |
| State | Complaints |
|---|---|
| an extra circuit space available in that panel | 2 |
| Issue | Complaints |
|---|---|
| they were NOT going to install that day. They informed me that they only brought XXXX panels with them per the old proposal that day. I assumed a new proposal had not been shared because they said they would have to confirm if more panels could be added after physical measuring had been done. I shared about how a proposal had been sent to me that had XXXX extra panels on the north facing roof. They got on roof and measured. Upon measuring | 1 |
| they were NOT going to install that day. They informed me that they only brought 29 panels with them per the old proposal that day. I assumed a new proposal had not been shared because they said they would have to confirm if more panels could be added after physical measuring had been done. I shared about how a proposal had been sent to me that had 12 extra panels on the north facing roof. They got on roof and measured. Upon measuring | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
not even needing the north facing rear roof line as it is the worst for solar as stated by the installers that day. He promised he would take this info/new layout and additional room back to office and rework the proposal. He said he would install a control unit in the back of the house that had an extra circuit space and go ahead and pre-install wiring for that extra leg/circuit/series of panels. I agreed and after installation he walked around the house showing me where he had added the larger control unit has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The day of, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, not even needing the north facing rear roof line as it is the worst for solar as stated by the installers that day. He promised he would take this info/new layout and additional room back to office and rework the proposal. He said he would install a control unit in the back of the house that had an extra circuit space and go ahead and pre-install wiring for that extra leg/circuit/series of panels. I agreed and after installation he walked around the house showing me where he had added the larger control unit reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I talked with the installers and told them before they put anything on the roof to make sure they remeasure and rework the layout because more panels were going to be added", and the single most common underlying issue is "they were NOT going to install that day. They informed me that they only brought XXXX panels with them per the old proposal that day. I assumed a new proposal had not been shared because they said they would have to confirm if more panels could be added after physical measuring had been done. I shared about how a proposal had been sent to me that had XXXX extra panels on the north facing roof. They got on roof and measured. Upon measuring".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating not even needing the north facing rear roof line as it is the worst for solar as stated by the installers that day. He promised he would take this info/new layout and additional room back to office and rework the proposal. He said he would install a control unit in the back of the house that had an extra circuit space and go ahead and pre-install wiring for that extra leg/circuit/series of panels. I agreed and after installation he walked around the house showing me where he had added the larger control unit: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
not even needing the north facing rear roof line as it is the worst for solar as stated by the installers that day. He promised he would take this info/new layout and additional room back to office and rework the proposal. He said he would install a control unit in the back of the house that had an extra circuit space and go ahead and pre-install wiring for that extra leg/circuit/series of panels. I agreed and after installation he walked around the house showing me where he had added the larger control unit has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
not even needing the north facing rear roof line as it is the worst for solar as stated by the installers that day. He promised he would take this info/new layout and additional room back to office and rework the proposal. He said he would install a control unit in the back of the house that had an extra circuit space and go ahead and pre-install wiring for that extra leg/circuit/series of panels. I agreed and after installation he walked around the house showing me where he had added the larger control unit has a 0% timely response rate to CFPB complaints.
The most common issue reported against not even needing the north facing rear roof line as it is the worst for solar as stated by the installers that day. He promised he would take this info/new layout and additional room back to office and rework the proposal. He said he would install a control unit in the back of the house that had an extra circuit space and go ahead and pre-install wiring for that extra leg/circuit/series of panels. I agreed and after installation he walked around the house showing me where he had added the larger control unit is "they were NOT going to install that day. They informed me that they only brought XXXX panels with them per the old proposal that day. I assumed a new proposal had not been shared because they said they would have to confirm if more panels could be added after physical measuring had been done. I shared about how a proposal had been sent to me that had XXXX extra panels on the north facing roof. They got on roof and measured. Upon measuring" in the "I talked with the installers and told them before they put anything on the roof to make sure they remeasure and rework the layout because more panels were going to be added" product category.
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