Total complaints
1
Filed since This
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows not customer service ( whom I had called )'s complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How not customer service ( whom I had called )'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which I have outlined in the chronological timeline below. On XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| was handling the 1 month deferral and was providing the financial product information ( the 12 month arrangement ) and instructions on when to call back and enroll in the payment arrangement. I was advised to call back on XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| the representative enrolled me in a one-month deferral with clear instructions to call back and enroll in a payment plan on XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
not customer service ( whom I had called ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This situa, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, not customer service ( whom I had called ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which I have outlined in the chronological timeline below. On XX/XX/XXXX", and the single most common underlying issue is "the representative enrolled me in a one-month deferral with clear instructions to call back and enroll in a payment plan on XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating not customer service ( whom I had called ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
not customer service ( whom I had called ) has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
not customer service ( whom I had called ) has a 0% timely response rate to CFPB complaints.
The most common issue reported against not customer service ( whom I had called ) is "the representative enrolled me in a one-month deferral with clear instructions to call back and enroll in a payment plan on XX/XX/XXXX" in the "which I have outlined in the chronological timeline below. On XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.