Total complaints
1
Filed since Bloc
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows not collecting interest's complaint history from CFPB public records. 1 consumers have filed complaints since Bloc. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Bloc
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How not collecting interest's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| to provide to us.. If part of their agreement dictates they can't be given the recovery keys by the custodian for the wallets to provide me with or can't have the custodian directly provide me with the keys to my deposit wallet address so that I could have access to recover my digital assets instantly | 1 |
| State | Complaints |
|---|---|
| and being held hostage from me which someone would eventually get to just pocket if I were to die or something.,,BlockFi Inc,CA,92679,,Consent provided,Web,2022-09-08,Closed with monetary relief,Yes,N/A,5960844 | 1 |
| Issue | Complaints |
|---|---|
| so they can see the XXXX in there | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
not collecting interest has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Bloc, and the most recent logged activity is BlockFi pa, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, not collecting interest reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "to provide to us.. If part of their agreement dictates they can't be given the recovery keys by the custodian for the wallets to provide me with or can't have the custodian directly provide me with the keys to my deposit wallet address so that I could have access to recover my digital assets instantly", and the single most common underlying issue is "so they can see the XXXX in there".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating not collecting interest: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
not collecting interest has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
not collecting interest has a 0% timely response rate to CFPB complaints.
The most common issue reported against not collecting interest is "so they can see the XXXX in there" in the "to provide to us.. If part of their agreement dictates they can't be given the recovery keys by the custodian for the wallets to provide me with or can't have the custodian directly provide me with the keys to my deposit wallet address so that I could have access to recover my digital assets instantly" product category.
Read our methodology — how this data is sourced, computed, and verified.