2026 data Public-data reference. official source

not a penny of it went toward the principal balance. Finance fees and Interest fees were calculated to include the unnecessary {$3000.00} that never should have been charged. Additionally the total amount of my {$670.00} monthly payments went toward finance and interest fees. A certain portion of my car payments should have been allocated toward the principal balance. How much of the money that was paid on the car was actually allocated to the principal balance? I never cancelled my gap insurance

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows not a penny of it went toward the principal balance. Finance fees and Interest fees were calculated to include the unnecessary {$3000.00} that never should have been charged. Additionally the total amount of my {$670.00} monthly payments went toward finance and interest fees. A certain portion of my car payments should have been allocated toward the principal balance. How much of the money that was paid on the car was actually allocated to the principal balance? I never cancelled my gap insurance's complaint history from CFPB public records. 1 consumers have filed complaints since Furt. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Furt
Since

Total complaints

1

Filed since Furt

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

not a penny of it went toward the principal balance. Finance fees and Interest fees were calculated to include the unnecessary {$3000.00} that never should have been charged. Additionally the total amount of my {$670.00} monthly payments went toward finance and interest fees. A certain portion of my car payments should have been allocated toward the principal balance. How much of the money that was paid on the car was actually allocated to the principal balance? I never cancelled my gap insurance complaint mix by product

Total complaints: 1

not a penny of it went toward the principal balance. Finance fees and Interest fees were calculated to include the unnecessary {$3000.00} that never should have been charged. Additionally the total amount of my {$670.00} monthly payments went toward finance and interest fees. A certain portion of my car payments should have been allocated toward the principal balance. How much of the money that was paid on the car was actually allocated to the principal balance? I never cancelled my gap insurance complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). when I: 1 complaints (100.0%), resolution 0.0% when I 100.0%
  • when I 1 100.0% 0% relief

How not a penny of it went toward the principal balance. Finance fees and Interest fees were calculated to include the unnecessary {$3000.00} that never should have been charged. Additionally the total amount of my {$670.00} monthly payments went toward finance and interest fees. A certain portion of my car payments should have been allocated toward the principal balance. How much of the money that was paid on the car was actually allocated to the principal balance? I never cancelled my gap insurance's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
when I originally bought the car in XXXX the dealership sold me an additional XXXX insurance policy which cost more than {$3000.00}. I never asked for that policy 1

Top States

State Complaints
so I received a letter from GAP that I am not able to attach. A letter was sent from Gap 1

Top Issues

Issue Complaints
the XXXX dealership in XXXX XXXX refunded me approximately {$2900.00} and placed me on notice that I did not have a car payamne due until XX/XX/XXXX. The entire {$2900.00} were applied toward finance and interest fees ; additionally every single penny of my car payment went toward interest and finance fees from that point forward. The {$3000.00} should have been taken from the final balance of the car in XXXX and there should have been a re-write of the loan minus the {$3000.00} 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About not a penny of it went toward the principal balance. Finance fees and Interest fees were calculated to include the unnecessary {$3000.00} that never should have been charged. Additionally the total amount of my {$670.00} monthly payments went toward finance and interest fees. A certain portion of my car payments should have been allocated toward the principal balance. How much of the money that was paid on the car was actually allocated to the principal balance? I never cancelled my gap insurance

not a penny of it went toward the principal balance. Finance fees and Interest fees were calculated to include the unnecessary {$3000.00} that never should have been charged. Additionally the total amount of my {$670.00} monthly payments went toward finance and interest fees. A certain portion of my car payments should have been allocated toward the principal balance. How much of the money that was paid on the car was actually allocated to the principal balance? I never cancelled my gap insurance has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Furt, and the most recent logged activity is Further, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, not a penny of it went toward the principal balance. Finance fees and Interest fees were calculated to include the unnecessary {$3000.00} that never should have been charged. Additionally the total amount of my {$670.00} monthly payments went toward finance and interest fees. A certain portion of my car payments should have been allocated toward the principal balance. How much of the money that was paid on the car was actually allocated to the principal balance? I never cancelled my gap insurance reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "when I originally bought the car in XXXX the dealership sold me an additional XXXX insurance policy which cost more than {$3000.00}. I never asked for that policy", and the single most common underlying issue is "the XXXX dealership in XXXX XXXX refunded me approximately {$2900.00} and placed me on notice that I did not have a car payamne due until XX/XX/XXXX. The entire {$2900.00} were applied toward finance and interest fees ; additionally every single penny of my car payment went toward interest and finance fees from that point forward. The {$3000.00} should have been taken from the final balance of the car in XXXX and there should have been a re-write of the loan minus the {$3000.00}".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating not a penny of it went toward the principal balance. Finance fees and Interest fees were calculated to include the unnecessary {$3000.00} that never should have been charged. Additionally the total amount of my {$670.00} monthly payments went toward finance and interest fees. A certain portion of my car payments should have been allocated toward the principal balance. How much of the money that was paid on the car was actually allocated to the principal balance? I never cancelled my gap insurance: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does not a penny of it went toward the principal balance. Finance fees and Interest fees were calculated to include the unnecessary {$3000.00} that never should have been charged. Additionally the total amount of my {$670.00} monthly payments went toward finance and interest fees. A certain portion of my car payments should have been allocated toward the principal balance. How much of the money that was paid on the car was actually allocated to the principal balance? I never cancelled my gap insurance have?

not a penny of it went toward the principal balance. Finance fees and Interest fees were calculated to include the unnecessary {$3000.00} that never should have been charged. Additionally the total amount of my {$670.00} monthly payments went toward finance and interest fees. A certain portion of my car payments should have been allocated toward the principal balance. How much of the money that was paid on the car was actually allocated to the principal balance? I never cancelled my gap insurance has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does not a penny of it went toward the principal balance. Finance fees and Interest fees were calculated to include the unnecessary {$3000.00} that never should have been charged. Additionally the total amount of my {$670.00} monthly payments went toward finance and interest fees. A certain portion of my car payments should have been allocated toward the principal balance. How much of the money that was paid on the car was actually allocated to the principal balance? I never cancelled my gap insurance respond to complaints on time?

not a penny of it went toward the principal balance. Finance fees and Interest fees were calculated to include the unnecessary {$3000.00} that never should have been charged. Additionally the total amount of my {$670.00} monthly payments went toward finance and interest fees. A certain portion of my car payments should have been allocated toward the principal balance. How much of the money that was paid on the car was actually allocated to the principal balance? I never cancelled my gap insurance has a 0% timely response rate to CFPB complaints.

What is the most common complaint about not a penny of it went toward the principal balance. Finance fees and Interest fees were calculated to include the unnecessary {$3000.00} that never should have been charged. Additionally the total amount of my {$670.00} monthly payments went toward finance and interest fees. A certain portion of my car payments should have been allocated toward the principal balance. How much of the money that was paid on the car was actually allocated to the principal balance? I never cancelled my gap insurance?

The most common issue reported against not a penny of it went toward the principal balance. Finance fees and Interest fees were calculated to include the unnecessary {$3000.00} that never should have been charged. Additionally the total amount of my {$670.00} monthly payments went toward finance and interest fees. A certain portion of my car payments should have been allocated toward the principal balance. How much of the money that was paid on the car was actually allocated to the principal balance? I never cancelled my gap insurance is "the XXXX dealership in XXXX XXXX refunded me approximately {$2900.00} and placed me on notice that I did not have a car payamne due until XX/XX/XXXX. The entire {$2900.00} were applied toward finance and interest fees ; additionally every single penny of my car payment went toward interest and finance fees from that point forward. The {$3000.00} should have been taken from the final balance of the car in XXXX and there should have been a re-write of the loan minus the {$3000.00}" in the "when I originally bought the car in XXXX the dealership sold me an additional XXXX insurance policy which cost more than {$3000.00}. I never asked for that policy" product category.

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