2026 data Public-data reference. official source

not 12. First call they told me you have to wait 24 hours to schedule another multiple payment

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows not 12. First call they told me you have to wait 24 hours to schedule another multiple payment's complaint history from CFPB public records. 1 consumers have filed complaints since I ch. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I ch
Since

Total complaints

1

Filed since I ch

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

not 12. First call they told me you have to wait 24 hours to schedule another multiple payment complaint mix by product

Total complaints: 1

not 12. First call they told me you have to wait 24 hours to schedule another multiple payment complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). applying nothing: 1 complaints (100.0%), resolution 0.0% applying nothing 100.0%
  • applying nothing 1 100.0% 0% relief

How not 12. First call they told me you have to wait 24 hours to schedule another multiple payment's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
applying nothing to the second or third promotion. Example : Promo 1 balance is {$300.00} ; Promo 2 balance is {$480.00} = Total Balance of {$780.00} 12 months of equal payments = {$65.00} They will only apply the {$65.00} to promo 1 and it will be paid off in 5 months. This leaves 7 months to pay on {$480.00} at about XXXX/month. You have to edit the payment amount online. I called customer service on XX/XX/XXXX and XXXX 1

Top States

State Complaints
the second time 1

Top Issues

Issue Complaints
but you are only allowed to make a total of 12 payments in different amounts. Promo 1 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About not 12. First call they told me you have to wait 24 hours to schedule another multiple payment

not 12. First call they told me you have to wait 24 hours to schedule another multiple payment has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ch, and the most recent logged activity is I chose mu, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, not 12. First call they told me you have to wait 24 hours to schedule another multiple payment reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "applying nothing to the second or third promotion. Example : Promo 1 balance is {$300.00} ; Promo 2 balance is {$480.00} = Total Balance of {$780.00} 12 months of equal payments = {$65.00} They will only apply the {$65.00} to promo 1 and it will be paid off in 5 months. This leaves 7 months to pay on {$480.00} at about XXXX/month. You have to edit the payment amount online. I called customer service on XX/XX/XXXX and XXXX", and the single most common underlying issue is "but you are only allowed to make a total of 12 payments in different amounts. Promo 1".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating not 12. First call they told me you have to wait 24 hours to schedule another multiple payment: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does not 12. First call they told me you have to wait 24 hours to schedule another multiple payment have?

not 12. First call they told me you have to wait 24 hours to schedule another multiple payment has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does not 12. First call they told me you have to wait 24 hours to schedule another multiple payment respond to complaints on time?

not 12. First call they told me you have to wait 24 hours to schedule another multiple payment has a 0% timely response rate to CFPB complaints.

What is the most common complaint about not 12. First call they told me you have to wait 24 hours to schedule another multiple payment?

The most common issue reported against not 12. First call they told me you have to wait 24 hours to schedule another multiple payment is "but you are only allowed to make a total of 12 payments in different amounts. Promo 1" in the "applying nothing to the second or third promotion. Example : Promo 1 balance is {$300.00} ; Promo 2 balance is {$480.00} = Total Balance of {$780.00} 12 months of equal payments = {$65.00} They will only apply the {$65.00} to promo 1 and it will be paid off in 5 months. This leaves 7 months to pay on {$480.00} at about XXXX/month. You have to edit the payment amount online. I called customer service on XX/XX/XXXX and XXXX" product category.

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