Total complaints
1
Filed since I ha
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows nor was the account totally closed because the person who sent money even canceled it on their end's complaint history from CFPB public records. 1 consumers have filed complaints since I ha. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ha
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How nor was the account totally closed because the person who sent money even canceled it on their end's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and when I XXXX in XXXX of this year | 1 |
| State | Complaints |
|---|---|
| and was told after 10 days the money would be refunded. That still hasn't happened. I would like my money to be deposited into my new cash app. I know of at least XXXX dollars in the old XXXX XXXX account. The transaction id is # XXXX and the sender was XXXX XXXX with cash app tag XXXX XXXXXXXX. This was sent on my XXXX XXXX XXXX XXXX XXXX XXXX to my old cash app tag stated. The email I got as confirmation and even tried to verify with Cash app my email associated with the old cash app which is ( XXXX ). So I want my money immediately | 1 |
| Issue | Complaints |
|---|---|
| have gotten a new number and have had the same number as of now ending in XXXX for the past 6 years. The phone number they have on record is XXXX. Cash app also wants to verify you using an expired credit card used to originally link the account which after 6 years has been expired/ and lost and wouldnt have that information. I have given Cash app my full name | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
nor was the account totally closed because the person who sent money even canceled it on their end has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ha, and the most recent logged activity is I have an , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, nor was the account totally closed because the person who sent money even canceled it on their end reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and when I XXXX in XXXX of this year", and the single most common underlying issue is "have gotten a new number and have had the same number as of now ending in XXXX for the past 6 years. The phone number they have on record is XXXX. Cash app also wants to verify you using an expired credit card used to originally link the account which after 6 years has been expired/ and lost and wouldnt have that information. I have given Cash app my full name".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating nor was the account totally closed because the person who sent money even canceled it on their end: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
nor was the account totally closed because the person who sent money even canceled it on their end has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
nor was the account totally closed because the person who sent money even canceled it on their end has a 0% timely response rate to CFPB complaints.
The most common issue reported against nor was the account totally closed because the person who sent money even canceled it on their end is "have gotten a new number and have had the same number as of now ending in XXXX for the past 6 years. The phone number they have on record is XXXX. Cash app also wants to verify you using an expired credit card used to originally link the account which after 6 years has been expired/ and lost and wouldnt have that information. I have given Cash app my full name" in the "and when I XXXX in XXXX of this year" product category.
Read our methodology — how this data is sourced, computed, and verified.