Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows nor my mother. How is it that nobody holds any responsibility to let me know about that? I am only XXXX XXXX XXXX and had just totaled my brand new XXXX XXXX XXXX XXXX. So it costed me {$3000.00} to own my vehicle for XXXX weeks? That is what my mom inquired about maybe cancelling those products and try to recover my downpayment. So if Chase sent a letter to XXXX XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How nor my mother. How is it that nobody holds any responsibility to let me know about that? I am only XXXX XXXX XXXX and had just totaled my brand new XXXX XXXX XXXX XXXX. So it costed me {$3000.00} to own my vehicle for XXXX weeks? That is what my mom inquired about maybe cancelling those products and try to recover my downpayment. So if Chase sent a letter to XXXX XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we think now the loan is going to be paid off and it's over. Checking my credit score again after XXXX | 1 |
| State | Complaints |
|---|---|
| why didn't they instruct my mother I had to turn the check over to the bank? Why didn't the GAP Insurance explain any of this to us. On the check list they wanted copies of any refunds. So we provided the same. Personally we thought that maybe they just wanted to confirm the GAP wasn't cancelled? | 1 |
| Issue | Complaints |
|---|---|
| they advised her the GAP only sent a check for around $ XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
nor my mother. How is it that nobody holds any responsibility to let me know about that? I am only XXXX XXXX XXXX and had just totaled my brand new XXXX XXXX XXXX XXXX. So it costed me {$3000.00} to own my vehicle for XXXX weeks? That is what my mom inquired about maybe cancelling those products and try to recover my downpayment. So if Chase sent a letter to XXXX XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The claim , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, nor my mother. How is it that nobody holds any responsibility to let me know about that? I am only XXXX XXXX XXXX and had just totaled my brand new XXXX XXXX XXXX XXXX. So it costed me {$3000.00} to own my vehicle for XXXX weeks? That is what my mom inquired about maybe cancelling those products and try to recover my downpayment. So if Chase sent a letter to XXXX XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we think now the loan is going to be paid off and it's over. Checking my credit score again after XXXX", and the single most common underlying issue is "they advised her the GAP only sent a check for around $ XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating nor my mother. How is it that nobody holds any responsibility to let me know about that? I am only XXXX XXXX XXXX and had just totaled my brand new XXXX XXXX XXXX XXXX. So it costed me {$3000.00} to own my vehicle for XXXX weeks? That is what my mom inquired about maybe cancelling those products and try to recover my downpayment. So if Chase sent a letter to XXXX XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
nor my mother. How is it that nobody holds any responsibility to let me know about that? I am only XXXX XXXX XXXX and had just totaled my brand new XXXX XXXX XXXX XXXX. So it costed me {$3000.00} to own my vehicle for XXXX weeks? That is what my mom inquired about maybe cancelling those products and try to recover my downpayment. So if Chase sent a letter to XXXX XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
nor my mother. How is it that nobody holds any responsibility to let me know about that? I am only XXXX XXXX XXXX and had just totaled my brand new XXXX XXXX XXXX XXXX. So it costed me {$3000.00} to own my vehicle for XXXX weeks? That is what my mom inquired about maybe cancelling those products and try to recover my downpayment. So if Chase sent a letter to XXXX XXXX XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against nor my mother. How is it that nobody holds any responsibility to let me know about that? I am only XXXX XXXX XXXX and had just totaled my brand new XXXX XXXX XXXX XXXX. So it costed me {$3000.00} to own my vehicle for XXXX weeks? That is what my mom inquired about maybe cancelling those products and try to recover my downpayment. So if Chase sent a letter to XXXX XXXX XXXX is "they advised her the GAP only sent a check for around $ XXXX" in the "we think now the loan is going to be paid off and it's over. Checking my credit score again after XXXX" product category.
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