Total complaints
1
Filed since Not
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows nor honoring dates indicated on paperwork they issued to me on their letterhead.'s complaint history from CFPB public records. 1 consumers have filed complaints since Not . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Not
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How nor honoring dates indicated on paperwork they issued to me on their letterhead.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but when I emailed them about this issue on XX/XX/XXXX they did not respond until XX/XX/XXXX with we see you spoke to a customer representative and have resolved this issue '' although it was never resolved. MOHELA has not provided timely services nor are they providing accurate information as each representative I talk to has wildly different information or advice. They have told me a number of times my date would be changed | 1 |
| Issue | Complaints |
|---|---|
| that I do not qualify for the pushback | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
nor honoring dates indicated on paperwork they issued to me on their letterhead. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Not , and the most recent logged activity is Not only t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, nor honoring dates indicated on paperwork they issued to me on their letterhead. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but when I emailed them about this issue on XX/XX/XXXX they did not respond until XX/XX/XXXX with we see you spoke to a customer representative and have resolved this issue '' although it was never resolved. MOHELA has not provided timely services nor are they providing accurate information as each representative I talk to has wildly different information or advice. They have told me a number of times my date would be changed", and the single most common underlying issue is "that I do not qualify for the pushback".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating nor honoring dates indicated on paperwork they issued to me on their letterhead.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
nor honoring dates indicated on paperwork they issued to me on their letterhead. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
nor honoring dates indicated on paperwork they issued to me on their letterhead. has a 0% timely response rate to CFPB complaints.
The most common issue reported against nor honoring dates indicated on paperwork they issued to me on their letterhead. is "that I do not qualify for the pushback" in the "but when I emailed them about this issue on XX/XX/XXXX they did not respond until XX/XX/XXXX with we see you spoke to a customer representative and have resolved this issue '' although it was never resolved. MOHELA has not provided timely services nor are they providing accurate information as each representative I talk to has wildly different information or advice. They have told me a number of times my date would be changed" product category.
Read our methodology — how this data is sourced, computed, and verified.