Total complaints
1
Filed since Howe
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows nor have I gotten the XXXX points on this card as promised either. This was contractual and I spend the {$1000.00} in consideration's complaint history from CFPB public records. 1 consumers have filed complaints since Howe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Howe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How nor have I gotten the XXXX points on this card as promised either. This was contractual and I spend the {$1000.00} in consideration's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| in XXXX I received an additional 2nd offer email from Citi Bank of invitation to open up an additional Rewards Card with the same XXXX Bonus Points Promotional Offer also included in this 2nd email. I clicked the OK and was also approved for a 2nd Citi Rewards Cards with the same documented promotion. I was approved | 1 |
| State | Complaints |
|---|---|
| please force them to make good and reciprocate on their offered XXXX Bonus points as was included in their solicitation. Thank You | 1 |
| Issue | Complaints |
|---|---|
| and started using this 2nd card in XXXX and achieved the spending {$1000.00} in XXXX which qualified me for the this card 's XXXX Bonus Points. I did not though get the Bonus Points on the 2nd card in a timely fashion | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
nor have I gotten the XXXX points on this card as promised either. This was contractual and I spend the {$1000.00} in consideration has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Howe, and the most recent logged activity is However, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, nor have I gotten the XXXX points on this card as promised either. This was contractual and I spend the {$1000.00} in consideration reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "in XXXX I received an additional 2nd offer email from Citi Bank of invitation to open up an additional Rewards Card with the same XXXX Bonus Points Promotional Offer also included in this 2nd email. I clicked the OK and was also approved for a 2nd Citi Rewards Cards with the same documented promotion. I was approved", and the single most common underlying issue is "and started using this 2nd card in XXXX and achieved the spending {$1000.00} in XXXX which qualified me for the this card 's XXXX Bonus Points. I did not though get the Bonus Points on the 2nd card in a timely fashion".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating nor have I gotten the XXXX points on this card as promised either. This was contractual and I spend the {$1000.00} in consideration: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
nor have I gotten the XXXX points on this card as promised either. This was contractual and I spend the {$1000.00} in consideration has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
nor have I gotten the XXXX points on this card as promised either. This was contractual and I spend the {$1000.00} in consideration has a 0% timely response rate to CFPB complaints.
The most common issue reported against nor have I gotten the XXXX points on this card as promised either. This was contractual and I spend the {$1000.00} in consideration is "and started using this 2nd card in XXXX and achieved the spending {$1000.00} in XXXX which qualified me for the this card 's XXXX Bonus Points. I did not though get the Bonus Points on the 2nd card in a timely fashion" in the "in XXXX I received an additional 2nd offer email from Citi Bank of invitation to open up an additional Rewards Card with the same XXXX Bonus Points Promotional Offer also included in this 2nd email. I clicked the OK and was also approved for a 2nd Citi Rewards Cards with the same documented promotion. I was approved" product category.
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