2026 data Public-data reference. official source

nor have I ever received a XXXX envelope.

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows nor have I ever received a XXXX envelope.'s complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
XX/X
Since

Total complaints

1

Filed since XX/X

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

nor have I ever received a XXXX envelope. complaint mix by product

Total complaints: 1

nor have I ever received a XXXX envelope. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). but in: 1 complaints (100.0%), resolution 0.0% but in 100.0%
  • but in 1 100.0% 0% relief

How nor have I ever received a XXXX envelope.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
but in order to fully activate and keep using that I needed to send in a utility bill to verify my address. I explained to him that I was an existing Citibank client and had a checking relationship already. I made it clear that this was not a random new account opening but that I only opened it because they refused to change the number on my old account for me. He brushed me off and explained that I need to send in a fax with my utility bill. I confirmed with him that I would receive an email and he confirmed. So I waited patiently and as the end of the business day neared in EST 1

Top Issues

Issue Complaints
he changed his story and said that he needed my ID as well as my Social Card and my Utility Bill. I explained to him that I had already gone through this kind verification when I first started my relationship with Citibank and faxing takes days of back and forth with good copies vs. bad copies. The only reason I had to do that when I first opened my accounts was because I had a personally requested security freeze on my credit files. I have long since removed that freeze and the male representative kept saying that he needed new documents because I had my checkbook compromised. He was giving me false information and creating an issue where there was none 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About nor have I ever received a XXXX envelope.

nor have I ever received a XXXX envelope. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, nor have I ever received a XXXX envelope. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but in order to fully activate and keep using that I needed to send in a utility bill to verify my address. I explained to him that I was an existing Citibank client and had a checking relationship already. I made it clear that this was not a random new account opening but that I only opened it because they refused to change the number on my old account for me. He brushed me off and explained that I need to send in a fax with my utility bill. I confirmed with him that I would receive an email and he confirmed. So I waited patiently and as the end of the business day neared in EST", and the single most common underlying issue is "he changed his story and said that he needed my ID as well as my Social Card and my Utility Bill. I explained to him that I had already gone through this kind verification when I first started my relationship with Citibank and faxing takes days of back and forth with good copies vs. bad copies. The only reason I had to do that when I first opened my accounts was because I had a personally requested security freeze on my credit files. I have long since removed that freeze and the male representative kept saying that he needed new documents because I had my checkbook compromised. He was giving me false information and creating an issue where there was none".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating nor have I ever received a XXXX envelope.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does nor have I ever received a XXXX envelope. have?

nor have I ever received a XXXX envelope. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does nor have I ever received a XXXX envelope. respond to complaints on time?

nor have I ever received a XXXX envelope. has a 0% timely response rate to CFPB complaints.

What is the most common complaint about nor have I ever received a XXXX envelope.?

The most common issue reported against nor have I ever received a XXXX envelope. is "he changed his story and said that he needed my ID as well as my Social Card and my Utility Bill. I explained to him that I had already gone through this kind verification when I first started my relationship with Citibank and faxing takes days of back and forth with good copies vs. bad copies. The only reason I had to do that when I first opened my accounts was because I had a personally requested security freeze on my credit files. I have long since removed that freeze and the male representative kept saying that he needed new documents because I had my checkbook compromised. He was giving me false information and creating an issue where there was none" in the "but in order to fully activate and keep using that I needed to send in a utility bill to verify my address. I explained to him that I was an existing Citibank client and had a checking relationship already. I made it clear that this was not a random new account opening but that I only opened it because they refused to change the number on my old account for me. He brushed me off and explained that I need to send in a fax with my utility bill. I confirmed with him that I would receive an email and he confirmed. So I waited patiently and as the end of the business day neared in EST" product category.

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