Total complaints
1
Filed since Appa
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows nor had I received any eBill to my XXXX XXXX XXXX Account. My XXXX bill then came with additional fees and interest. I contacted Macys customer service and explained my situation. Clearly an account was opened in my name despite having a letter in my hands that stated that no account was opened because an account could not be opened due to me already having an account. After spending some time on the phone's complaint history from CFPB public records. 1 consumers have filed complaints since Appa. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Appa
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How nor had I received any eBill to my XXXX XXXX XXXX Account. My XXXX bill then came with additional fees and interest. I contacted Macys customer service and explained my situation. Clearly an account was opened in my name despite having a letter in my hands that stated that no account was opened because an account could not be opened due to me already having an account. After spending some time on the phone's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| despite what that letter dated XX/XX/XXXX says | 1 |
| State | Complaints |
|---|---|
| I was told that one of the late fees could be removed | 1 |
| Issue | Complaints |
|---|---|
| and the charge for the cologne was posted to that account. I received no documentation through the mail until the end XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
nor had I received any eBill to my XXXX XXXX XXXX Account. My XXXX bill then came with additional fees and interest. I contacted Macys customer service and explained my situation. Clearly an account was opened in my name despite having a letter in my hands that stated that no account was opened because an account could not be opened due to me already having an account. After spending some time on the phone has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Appa, and the most recent logged activity is Apparently, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, nor had I received any eBill to my XXXX XXXX XXXX Account. My XXXX bill then came with additional fees and interest. I contacted Macys customer service and explained my situation. Clearly an account was opened in my name despite having a letter in my hands that stated that no account was opened because an account could not be opened due to me already having an account. After spending some time on the phone reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "despite what that letter dated XX/XX/XXXX says", and the single most common underlying issue is "and the charge for the cologne was posted to that account. I received no documentation through the mail until the end XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating nor had I received any eBill to my XXXX XXXX XXXX Account. My XXXX bill then came with additional fees and interest. I contacted Macys customer service and explained my situation. Clearly an account was opened in my name despite having a letter in my hands that stated that no account was opened because an account could not be opened due to me already having an account. After spending some time on the phone: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
nor had I received any eBill to my XXXX XXXX XXXX Account. My XXXX bill then came with additional fees and interest. I contacted Macys customer service and explained my situation. Clearly an account was opened in my name despite having a letter in my hands that stated that no account was opened because an account could not be opened due to me already having an account. After spending some time on the phone has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
nor had I received any eBill to my XXXX XXXX XXXX Account. My XXXX bill then came with additional fees and interest. I contacted Macys customer service and explained my situation. Clearly an account was opened in my name despite having a letter in my hands that stated that no account was opened because an account could not be opened due to me already having an account. After spending some time on the phone has a 0% timely response rate to CFPB complaints.
The most common issue reported against nor had I received any eBill to my XXXX XXXX XXXX Account. My XXXX bill then came with additional fees and interest. I contacted Macys customer service and explained my situation. Clearly an account was opened in my name despite having a letter in my hands that stated that no account was opened because an account could not be opened due to me already having an account. After spending some time on the phone is "and the charge for the cologne was posted to that account. I received no documentation through the mail until the end XXXX" in the "despite what that letter dated XX/XX/XXXX says" product category.
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