2026 data Public-data reference. official source

nor any communication about the process and when I should expect to receive that.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CO,80128,,Consent provided,Web,2024-10-22,Closed with explanation,Yes,N/A,9774792

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows nor any communication about the process and when I should expect to receive that.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CO,80128,,Consent provided,Web,2024-10-22,Closed with explanation,Yes,N/A,9774792's complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
When
Since

Total complaints

1

Filed since When

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

nor any communication about the process and when I should expect to receive that.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CO,80128,,Consent provided,Web,2024-10-22,Closed with explanation,Yes,N/A,9774792 complaint mix by product

Total complaints: 1

nor any communication about the process and when I should expect to receive that.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CO,80128,,Consent provided,Web,2024-10-22,Closed with explanation,Yes,N/A,9774792 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I requested: 1 complaints (100.0%), resolution 0.0% I requested 100.0%
  • I requested 1 100.0% 0% relief

How nor any communication about the process and when I should expect to receive that.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CO,80128,,Consent provided,Web,2024-10-22,Closed with explanation,Yes,N/A,9774792's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I requested that my loan payments be paused while my PSLF form is reviewed. Despite this 1

Top Issues

Issue Complaints
but rather states they can only do so under the direction of studentaid.gov. I have been passed back and forth between studenaid.gov and XX/XX/XXXXwith no resolution or recourse 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About nor any communication about the process and when I should expect to receive that.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CO,80128,,Consent provided,Web,2024-10-22,Closed with explanation,Yes,N/A,9774792

nor any communication about the process and when I should expect to receive that.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CO,80128,,Consent provided,Web,2024-10-22,Closed with explanation,Yes,N/A,9774792 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When I app, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, nor any communication about the process and when I should expect to receive that.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CO,80128,,Consent provided,Web,2024-10-22,Closed with explanation,Yes,N/A,9774792 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I requested that my loan payments be paused while my PSLF form is reviewed. Despite this", and the single most common underlying issue is "but rather states they can only do so under the direction of studentaid.gov. I have been passed back and forth between studenaid.gov and XX/XX/XXXXwith no resolution or recourse".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating nor any communication about the process and when I should expect to receive that.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CO,80128,,Consent provided,Web,2024-10-22,Closed with explanation,Yes,N/A,9774792: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does nor any communication about the process and when I should expect to receive that.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CO,80128,,Consent provided,Web,2024-10-22,Closed with explanation,Yes,N/A,9774792 have?

nor any communication about the process and when I should expect to receive that.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CO,80128,,Consent provided,Web,2024-10-22,Closed with explanation,Yes,N/A,9774792 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does nor any communication about the process and when I should expect to receive that.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CO,80128,,Consent provided,Web,2024-10-22,Closed with explanation,Yes,N/A,9774792 respond to complaints on time?

nor any communication about the process and when I should expect to receive that.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CO,80128,,Consent provided,Web,2024-10-22,Closed with explanation,Yes,N/A,9774792 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about nor any communication about the process and when I should expect to receive that.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CO,80128,,Consent provided,Web,2024-10-22,Closed with explanation,Yes,N/A,9774792?

The most common issue reported against nor any communication about the process and when I should expect to receive that.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CO,80128,,Consent provided,Web,2024-10-22,Closed with explanation,Yes,N/A,9774792 is "but rather states they can only do so under the direction of studentaid.gov. I have been passed back and forth between studenaid.gov and XX/XX/XXXXwith no resolution or recourse" in the "I requested that my loan payments be paused while my PSLF form is reviewed. Despite this" product category.

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