Total complaints
152
Filed since ( 2
2026 data Public-data reference. official source
non-verbal
152 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
152 consumer complaints filed with the CFPB
This profile shows non-verbal's complaint history from CFPB public records. 152 consumers have filed complaints since ( 2 . The company has a 0% timely response rate and has provided relief in 1.3% of cases.
152
Total Complaints
0%
Timely Response
0%
Disputed
1.3%
Relief Provided
5
States Active
( 2
Since
Timely response
0%
CFPB-tracked response window
Relief rate
1.3%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 1.3%
Industry median
Share closed with monetary or non-monetary relief.
non-verbal complaint mix by product
- impartiality 18 30.5% – 0% relief
- XXXX 9 15.3% – 0% relief
- '' classified 8 13.6% – 0% relief
- There is 8 13.6% – 0% relief
- any consumer 6 10.2% – 0% relief
- it is 5 8.5% – 0% relief
- including XXXX 5 8.5% – 0% relief
How non-verbal's 152 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| impartiality | 18 |
| XXXX According to the Fair Credit Reporting Act 15 USC 1681 section 602 a states There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness | 9 |
| '' classified as a financial institution | 8 |
| There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness | 8 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. The financial institutions and the Consumer reporting agencies XXXX | 6 |
| it is specified that a consumer reporting agency may only furnish a consumer report in accordance with the written instructions of the concerned consumer. I want to highlight that both the financial institution ( furnisher of information to credit agencies ) and the consumer reporting agencies | 5 |
| including XXXX | 5 |
| XXXX and Experian | 4 |
| primarily with the consumer 's written consent. However | 4 |
| Equifax and XXXX | 4 |
| XXXX | 4 |
| as the consumer | 3 |
| section 604 ( a ) ( 2 ) | 3 |
| Subject to subsection ( c ) | 3 |
| XXXX and XXXX | 3 |
| 15 USC 1681 section 604 ( a ) ( 2 ) states that Subject to subsection ( c ) | 3 |
| 15 USC 1681 section 604 a section 2 states that In general Subject to subsection ( c ) | 3 |
| a consumer reporting agency may only furnish a consumer report under specific circumstances | 3 |
| 15 USC 1681 section 604 states that consumer reporting agencies may only furnish consumer reports in accordance with the written instructions of the consumer. As the consumer | 3 |
| a consumer reporting agency can only furnish a consumer report with explicit written consent from the individual concerned. XXXX | 3 |
| Section 604 ( a ) ( 2 ) | 3 |
| I must emphasize that I have not provided | 3 |
| a consumer reporting agency may furnish a consumer report only in accordance with the written instructions of the consumer. However | 2 |
| and I quote. There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness | 2 |
| Section 604 | 2 |
| consumer reporting agencies are permitted to furnish consumer reports solely in accordance with the written instructions of the consumer. I want to clarify that neither XXXX | 2 |
| I would like to draw attention to Section 604 ( a ) ( 2 ) of 15 USC 1681 | 2 |
| any consumer reporting agency may furnish a consumers report under the following circumstances and no other : in accordance with written instructions of the consumer whom it relates. '' ( XXXX XXXX ) the financial institutions and the Consumer reporting agencies XXXX | 2 |
| Section 604 ( a ) ( 2 ) ) ** : This section specifies that a consumer reporting agency may furnish a consumer report only with the written instructions of the consumer to whom it relates. It states | 2 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. I am requesting CAPITAL ONE to Delete any and all Transaction History due to Privacy Act of 1974 and inaccuracy information on XXXX XXXX XXXX Credit report According to the Privacy Act of 1974 on Account # XXXX with XXXX XXXX XXXX XXXX and XXXX or I will be forced to report you to Consumer Financial Protection Bureau and make a complaint to XXXX XXXX XXXX XXXX 15 USC 1681C ( a ) ( 5 ) states '' Except as authorized under subsection ( b ) | 2 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. - 15 USC 1681 section 604 a section 2 BANK OF AMERICA | 1 |
| including Equifax | 1 |
| and North Carolina Child Support Agency are financial institutions and the Consumer reporting agencies Equifax | 1 |
| consumer reporting agencies like Transunion and XXXX can only furnish a consumer report with the explicit written instructions of the concerned consumer | 1 |
| According to the Fair Credit Reporting Act 15 USC 1681 section 602 a states There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness | 1 |
| it is my right to ensure that my private information is not shared | 1 |
| I notified Jefferson Capital System | 1 |
| Section XXXX ( a ) ( XXXX ) ) ** : This section specifies that a consumer reporting agency XXXX furnish a consumer report only with the written instructions of the consumer to whom it relates. It states | 1 |
| XXXX and XXXX do not have my consent to furnish this information | 1 |
| it states that there is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness | 1 |
| Equifax | 1 |
| 15 USC 1681 section 604 ( a ) ( 2 ) specifies that a consumer reporting agency may furnish a consumer report exclusively under circumstances permitted by the written consent of the consumer concerned. It is clear that TransUnion | 1 |
| XXXX and Experian do not have my consent to furnish this information | 1 |
| I explicitly directed CAPITAL ONE BANK to cease reporting my personal consumer information to third-party affiliates through an opt-out notice | 1 |
| I explicitly directed XXXX XXXX XXXX to cease reporting my personal consumer information to third-party affiliates through an opt-out notice | 1 |
| consumer reporting agencies like XXXX and Experian can only furnish a consumer report with the explicit written instructions of the concerned consumer | 1 |
| XXXX XXXX | 1 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. LVNV FUNDING LLC is a financial institution and the Consumer reporting agencies XXXX | 1 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : In accordance with the written instructions of the consumer to whom it relates. My consent or my written consent to furnish this information was not granted to XXXX XXXX | 1 |
| any consumer reporting agency may furnish a consumers report under the following circumstances and no other : in accordance with written instructions of the consumer whom it relates. '' ( XXXX XXXX ) the financial institutions and the Consumer reporting agencies Equifax | 1 |
| secondary | 1 |
| I have stated all the laws with the proper USC coding for my findings. According to the Fair Credit Reporting Act 15 USC 1681 section 602 a states There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness | 1 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. I am requesting CAPITAL ONE to Delete any and all Transaction History due to Privacy Act of 1974 and inaccuracy information on XXXX XXXX XXXX Credit report According to the Privacy Act of 1974 on Account # XXXX with XXXX XXXX XXXX XXXX and XXXX or I will be forced to report you to Consumer Financial Protection Bureau and make a complaint to XXXX XXXX XXXX . 15 USC 1681C ( a ) ( 5 ) states '' Except as authorized under subsection ( b ) | 1 |
| consumer reporting agencies are permitted to furnish consumer reports solely in accordance with the written instructions of the consumer. I want to clarify that neither Experian | 1 |
| is a financial institution as defined in title 15 USC 1681. Titel 15 USC 1681 section 604 subsection 2 states In general subject to subsection ( c ) | 1 |
| Experian | 1 |
| consumer reporting agencies like XXXX and XXXX can only furnish a consumer report with the explicit written instructions of the concerned consumer | 1 |
| Equifax and XXXX do not have my consent to furnish this information | 1 |
Top States
| State | Complaints |
|---|---|
| written | 136 |
| implied | 9 |
| or implied | 5 |
| verbal | 1 |
| for the sharing of my nonpublic personal information with non- affiliated third parties | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XXXX | 13 |
| and XXXX do not have my consent to furnish this information and they surely do not have my written consent. Any and all consent to XXXX | 6 |
| and they certainly do not have my written consent. Any previous consent given to XXXX | 5 |
| XXXX and Experian | 5 |
| XXXX and XXXX | 5 |
| Equifax and XXXX | 5 |
| Experian | 4 |
| supported by 15 USC 6802 ( b ) ( c ). Despite this | 3 |
| and Experian | 3 |
| in this case | 3 |
| and a respect for the consumers right to privacy. '' Equifax and XXXX are consumer reporting agencies and as a Consumer I have the right to make sure there is no private information being shared which is protected by 15 USC 6801 which states '' It is the policy of the Congress that each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers nonpublic personal information. '' ( Furnisher of information to credit agencies ) is a financial institution by definition under that title. 15 USC 1681 section 604 a section 2 states that In general Subject to subsection ( c ) | 3 |
| and they certainly do not have my written consent. Any previous consent given to Equifax | 3 |
| and a respect for the consumer 's right to privacy. '' XXXX and Experian and XXXX are consumer reporting agencies and I am the Consumer. I have the right to make sure my private information isn't shared which is backed by 15 USC 6801 which states '' It is the policy of the Congress that each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers ' nonpublic personal information. '' ( Furnisher of information to credit agencies ) is a financial institution by definition under that title. 15 USC 1681 section 604 a section 2 states that In general Subject to subsection ( c ) | 3 |
| and XXXX | 3 |
| any prior consent given to XXXX | 3 |
| let alone written consent | 3 |
| and a respect for the consumer 's right to privacy. '' Equifax and XXXX and XXXX are consumer reporting agencies and I am the Consumer. I have the right to make sure my private information isn't shared which is backed by 15 USC 6801 which states '' It is the policy of the Congress that each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers ' nonpublic personal information. '' ( Furnisher of information to credit agencies ) is a financial institution by definition under that title. 15 USC 1681 section 604 a section 2 states that In general Subject to subsection ( c ) | 3 |
| and any financial institution ( referred to as the Furnisher of information to credit agencies '' ) lack my consent to share this information | 3 |
| neither the financial institution ( Furnisher of information to credit agencies ) nor the consumer reporting agencies | 3 |
| and a respect for the consumers right to privacy. '' XXXX and Experian are consumer reporting agencies and as a Consumer I have the right to make sure there is no private information being shared which is protected by 15 USC 6801 which states '' It is the policy of the Congress that each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers nonpublic personal information. '' ( Furnisher of information to credit agencies ) is a financial institution by definition under that title. 15 USC 1681 section 604 a section 2 states that In general Subject to subsection ( c ) | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About non-verbal
non-verbal has accumulated 152 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 99 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( 2 , and the most recent logged activity is responsibi, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, non-verbal reports a 0% timely-response rate and has closed 1.3% of cases with a written explanation to the consumer. 1.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "impartiality", and the single most common underlying issue is "XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating non-verbal: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does non-verbal have?
non-verbal has received 152 consumer complaints filed with the Consumer Financial Protection Bureau.
Does non-verbal respond to complaints on time?
non-verbal has a 0% timely response rate to CFPB complaints.
What is the most common complaint about non-verbal?
The most common issue reported against non-verbal is "XXXX" in the "impartiality" product category.
Read our methodology — how this data is sourced, computed, and verified.
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