Total complaints
2
Filed since Also
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows no sum certain documentation's complaint history from CFPB public records. 2 consumers have filed complaints since Also. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Also
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How no sum certain documentation's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I never recall having received a 1692g FDCPA Validation letter from Portfolio on either account and only knew of one account from a letter that was forwarded when I moved. The other account I was completely unaware of until I checked my credit in XX/XX/XXXX for the first time in years. Portfolio was calling the house number where I live and when I investigated the number I learned who they are and what they do | 1 |
| I never recall having received a 1692g FDCPA Validation letter from Portfolio on either account and only knew of one account from a letter that was forwarded when I moved. The other account I was completely unaware of until I checked my credit in XXXX for the first time in years. Portfolio was calling the house number where I live and when I investigated the number I learned who they are and what they do | 1 |
| State | Complaints |
|---|---|
| no affidavits of accuracy. On XX/XX/XXXX I mailed a letter to them directly by certified mail informing them that I am aware of their business practices and their detrimental history | 2 |
| Issue | Complaints |
|---|---|
| after I disputed with the bureaus I received a direct mailing from Portfolio including what I assume they count as proof of the validity of these accounts. A bill from each | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
no sum certain documentation has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Also, and the most recent logged activity is Also, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, no sum certain documentation reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I never recall having received a 1692g FDCPA Validation letter from Portfolio on either account and only knew of one account from a letter that was forwarded when I moved. The other account I was completely unaware of until I checked my credit in XX/XX/XXXX for the first time in years. Portfolio was calling the house number where I live and when I investigated the number I learned who they are and what they do", and the single most common underlying issue is "after I disputed with the bureaus I received a direct mailing from Portfolio including what I assume they count as proof of the validity of these accounts. A bill from each".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating no sum certain documentation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
no sum certain documentation has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
no sum certain documentation has a 0% timely response rate to CFPB complaints.
The most common issue reported against no sum certain documentation is "after I disputed with the bureaus I received a direct mailing from Portfolio including what I assume they count as proof of the validity of these accounts. A bill from each" in the "I never recall having received a 1692g FDCPA Validation letter from Portfolio on either account and only knew of one account from a letter that was forwarded when I moved. The other account I was completely unaware of until I checked my credit in XX/XX/XXXX for the first time in years. Portfolio was calling the house number where I live and when I investigated the number I learned who they are and what they do" product category.
Read our methodology — how this data is sourced, computed, and verified.