Total complaints
1
Filed since I wa
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows no response. We called the main number of both branches that the branch manager oversees and between XXXX phones's complaint history from CFPB public records. 1 consumers have filed complaints since I wa. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I wa
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How no response. We called the main number of both branches that the branch manager oversees and between XXXX phones's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was placed with XXXX XXXX ( assistant VP ). He asked me what was going on and I told him the story so far. He then looked at my account and told me someone had the withdrawal and it was on a cashiers check done in person. He said he didnt have access to the cashiers check since its still in pending status. He said he also couldnt verify how the teller verified the identity of the person making the withdrawal or if they did at all. XXXX said the cashiers check numbers stay at the local branch until midnight when the checks clear. He said we can call that branch and tell them to place a stop payment on it. XXXX looked up the branch manager from where the check was written and tried to call her cell phone. She did not answer. This is also the same area code that called me and asked if I made a withdrawal | 1 |
| State | Complaints |
|---|---|
| about XXXX calls. No response. The last time I tried on my personal phone | 1 |
| Issue | Complaints |
|---|---|
| then they said I had fraud and hung up. XXXX tried to call the teller that processed the check | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
no response. We called the main number of both branches that the branch manager oversees and between XXXX phones has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I wa, and the most recent logged activity is I walked i, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, no response. We called the main number of both branches that the branch manager oversees and between XXXX phones reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was placed with XXXX XXXX ( assistant VP ). He asked me what was going on and I told him the story so far. He then looked at my account and told me someone had the withdrawal and it was on a cashiers check done in person. He said he didnt have access to the cashiers check since its still in pending status. He said he also couldnt verify how the teller verified the identity of the person making the withdrawal or if they did at all. XXXX said the cashiers check numbers stay at the local branch until midnight when the checks clear. He said we can call that branch and tell them to place a stop payment on it. XXXX looked up the branch manager from where the check was written and tried to call her cell phone. She did not answer. This is also the same area code that called me and asked if I made a withdrawal", and the single most common underlying issue is "then they said I had fraud and hung up. XXXX tried to call the teller that processed the check".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating no response. We called the main number of both branches that the branch manager oversees and between XXXX phones: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
no response. We called the main number of both branches that the branch manager oversees and between XXXX phones has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
no response. We called the main number of both branches that the branch manager oversees and between XXXX phones has a 0% timely response rate to CFPB complaints.
The most common issue reported against no response. We called the main number of both branches that the branch manager oversees and between XXXX phones is "then they said I had fraud and hung up. XXXX tried to call the teller that processed the check" in the "I was placed with XXXX XXXX ( assistant VP ). He asked me what was going on and I told him the story so far. He then looked at my account and told me someone had the withdrawal and it was on a cashiers check done in person. He said he didnt have access to the cashiers check since its still in pending status. He said he also couldnt verify how the teller verified the identity of the person making the withdrawal or if they did at all. XXXX said the cashiers check numbers stay at the local branch until midnight when the checks clear. He said we can call that branch and tell them to place a stop payment on it. XXXX looked up the branch manager from where the check was written and tried to call her cell phone. She did not answer. This is also the same area code that called me and asked if I made a withdrawal" product category.
Read our methodology — how this data is sourced, computed, and verified.