Total complaints
2
Filed since 2 mo
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows no reply. Assuming this had been taken care of's complaint history from CFPB public records. 2 consumers have filed complaints since 2 mo. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since 2 mo
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How no reply. Assuming this had been taken care of's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I made a payment on both of my credit cards. One payment on one care | 2 |
| State | Complaints |
|---|---|
| and due to the pandemic ( read on | 2 |
| Issue | Complaints |
|---|---|
| I was blissfully unaware of the issue and moved on with my life. This was until I received an email from XXXX XXXX saying I was 2 months behind? What?! I immediately paid the amounts due and reached out to XXXX XXXX via email. Asking for confirmation that there were not going to be any negative impacts to me. I apologized | 1 |
| I was blissfully unaware of the issue and moved on with my life. This was until I received an email from Capital One saying I was 2 months behind? What?! I immediately paid the amounts due and reached out to capital one via email. Asking for confirmation that there were not going to be any negative impacts to me. I apologized | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
no reply. Assuming this had been taken care of has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2 mo, and the most recent logged activity is 2 months a, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, no reply. Assuming this had been taken care of reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I made a payment on both of my credit cards. One payment on one care", and the single most common underlying issue is "I was blissfully unaware of the issue and moved on with my life. This was until I received an email from XXXX XXXX saying I was 2 months behind? What?! I immediately paid the amounts due and reached out to XXXX XXXX via email. Asking for confirmation that there were not going to be any negative impacts to me. I apologized".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating no reply. Assuming this had been taken care of: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
no reply. Assuming this had been taken care of has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
no reply. Assuming this had been taken care of has a 0% timely response rate to CFPB complaints.
The most common issue reported against no reply. Assuming this had been taken care of is "I was blissfully unaware of the issue and moved on with my life. This was until I received an email from XXXX XXXX saying I was 2 months behind? What?! I immediately paid the amounts due and reached out to XXXX XXXX via email. Asking for confirmation that there were not going to be any negative impacts to me. I apologized" in the "I made a payment on both of my credit cards. One payment on one care" product category.
Read our methodology — how this data is sourced, computed, and verified.