2026 data Public-data reference. official source

no payments are due. Please be aware that the end date of this forbearance is subject to change

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows no payments are due. Please be aware that the end date of this forbearance is subject to change's complaint history from CFPB public records. 1 consumers have filed complaints since COMP. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
COMP
Since

Total complaints

1

Filed since COMP

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

no payments are due. Please be aware that the end date of this forbearance is subject to change complaint mix by product

Total complaints: 1

no payments are due. Please be aware that the end date of this forbearance is subject to change complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). MOHELA XXXX: 1 complaints (100.0%), resolution 0.0% MOHELA XXXX 100.0%
  • MOHELA XXXX 1 100.0% 0% relief

How no payments are due. Please be aware that the end date of this forbearance is subject to change's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
MOHELA XXXX responded XXXX XXXX responded on XX/XX/year> Response Type Closed with explanation Company 's Response Dear XXXX XXXX : MOHELA has reviewed your complaint made with the Consumer Financial Protection Bureau ( CFPB ) regarding your eligibility for discharge through Borrower Defense to Repayment. Please note that XXXX is able to access all records and payment history pertaining to your federal student loans. The Borrower Defense ( BD ) Group handles student loan debt relief on behalf of XXXX based on findings against schools that have been determined to have mislead students or engaged in other misconduct in violation of certain state laws. MOHELA does not have the authority to make this determination on behalf of XXXX. Our records indicate that as of this writing 1

Top States

State Complaints
based upon the timeframe necessary to evaluate your claim. If you would like to request a removal of this forbearance 1

Top Issues

Issue Complaints
you may send an email to XXXX. MOHELA will continue to update your account and complete any necessary balance adjustments as information is received. Our records indicate that you are on an Exceptional Discretionary Forbearance through XX/XX/year> 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About no payments are due. Please be aware that the end date of this forbearance is subject to change

no payments are due. Please be aware that the end date of this forbearance is subject to change has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to COMP, and the most recent logged activity is COMPANY 'S, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, no payments are due. Please be aware that the end date of this forbearance is subject to change reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "MOHELA XXXX responded XXXX XXXX responded on XX/XX/year> Response Type Closed with explanation Company 's Response Dear XXXX XXXX : MOHELA has reviewed your complaint made with the Consumer Financial Protection Bureau ( CFPB ) regarding your eligibility for discharge through Borrower Defense to Repayment. Please note that XXXX is able to access all records and payment history pertaining to your federal student loans. The Borrower Defense ( BD ) Group handles student loan debt relief on behalf of XXXX based on findings against schools that have been determined to have mislead students or engaged in other misconduct in violation of certain state laws. MOHELA does not have the authority to make this determination on behalf of XXXX. Our records indicate that as of this writing", and the single most common underlying issue is "you may send an email to XXXX. MOHELA will continue to update your account and complete any necessary balance adjustments as information is received. Our records indicate that you are on an Exceptional Discretionary Forbearance through XX/XX/year>".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating no payments are due. Please be aware that the end date of this forbearance is subject to change: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does no payments are due. Please be aware that the end date of this forbearance is subject to change have?

no payments are due. Please be aware that the end date of this forbearance is subject to change has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does no payments are due. Please be aware that the end date of this forbearance is subject to change respond to complaints on time?

no payments are due. Please be aware that the end date of this forbearance is subject to change has a 0% timely response rate to CFPB complaints.

What is the most common complaint about no payments are due. Please be aware that the end date of this forbearance is subject to change?

The most common issue reported against no payments are due. Please be aware that the end date of this forbearance is subject to change is "you may send an email to XXXX. MOHELA will continue to update your account and complete any necessary balance adjustments as information is received. Our records indicate that you are on an Exceptional Discretionary Forbearance through XX/XX/year>" in the "MOHELA XXXX responded XXXX XXXX responded on XX/XX/year> Response Type Closed with explanation Company 's Response Dear XXXX XXXX : MOHELA has reviewed your complaint made with the Consumer Financial Protection Bureau ( CFPB ) regarding your eligibility for discharge through Borrower Defense to Repayment. Please note that XXXX is able to access all records and payment history pertaining to your federal student loans. The Borrower Defense ( BD ) Group handles student loan debt relief on behalf of XXXX based on findings against schools that have been determined to have mislead students or engaged in other misconduct in violation of certain state laws. MOHELA does not have the authority to make this determination on behalf of XXXX. Our records indicate that as of this writing" product category.

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