Total complaints
1
Filed since I ha
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows no letters until about 2 months ago when applying for a loan I found out my credit had dropped almost XXXX points. I w as never late and never charged a single thing in the 4 years since paying it off. This information is erroneous and needs to be removed. I realize a part of my credit dip was credit utilization on other things but this reporting from XXXX XXXXXXXX is wrong and needs to be removed. They have damaged my score deeply for no reason.,,Resurgent Capital Services L.P.,VA,226XX,Servicemember,Consent provided,Web,2024-12-06,Closed with explanation,Yes,N/A,11050837's complaint history from CFPB public records. 1 consumers have filed complaints since I ha. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ha
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How no letters until about 2 months ago when applying for a loan I found out my credit had dropped almost XXXX points. I w as never late and never charged a single thing in the 4 years since paying it off. This information is erroneous and needs to be removed. I realize a part of my credit dip was credit utilization on other things but this reporting from XXXX XXXXXXXX is wrong and needs to be removed. They have damaged my score deeply for no reason.,,Resurgent Capital Services L.P.,VA,226XX,Servicemember,Consent provided,Web,2024-12-06,Closed with explanation,Yes,N/A,11050837's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| in the fall of XXXX I paid off their balances | 1 |
| Issue | Complaints |
|---|---|
| then for around 2 years I paid their {$8.00} mthly maintenance fee on each. In XXXX of XXXX ( XXXX ) I called to close the accounts stating at the time I was calling to close my accounts and wanted to pay off all balances owed. Its important that for almost 2 mths prior to that I had been unable to access my accts online and had sent a XXXX request about it. When I called to cancel I knew I had missed an {$8.00} pymt for both and was told my balance to pay that day was {$60.00} something dollars | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
no letters until about 2 months ago when applying for a loan I found out my credit had dropped almost XXXX points. I w as never late and never charged a single thing in the 4 years since paying it off. This information is erroneous and needs to be removed. I realize a part of my credit dip was credit utilization on other things but this reporting from XXXX XXXXXXXX is wrong and needs to be removed. They have damaged my score deeply for no reason.,,Resurgent Capital Services L.P.,VA,226XX,Servicemember,Consent provided,Web,2024-12-06,Closed with explanation,Yes,N/A,11050837 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ha, and the most recent logged activity is I had 2 XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, no letters until about 2 months ago when applying for a loan I found out my credit had dropped almost XXXX points. I w as never late and never charged a single thing in the 4 years since paying it off. This information is erroneous and needs to be removed. I realize a part of my credit dip was credit utilization on other things but this reporting from XXXX XXXXXXXX is wrong and needs to be removed. They have damaged my score deeply for no reason.,,Resurgent Capital Services L.P.,VA,226XX,Servicemember,Consent provided,Web,2024-12-06,Closed with explanation,Yes,N/A,11050837 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "in the fall of XXXX I paid off their balances", and the single most common underlying issue is "then for around 2 years I paid their {$8.00} mthly maintenance fee on each. In XXXX of XXXX ( XXXX ) I called to close the accounts stating at the time I was calling to close my accounts and wanted to pay off all balances owed. Its important that for almost 2 mths prior to that I had been unable to access my accts online and had sent a XXXX request about it. When I called to cancel I knew I had missed an {$8.00} pymt for both and was told my balance to pay that day was {$60.00} something dollars".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating no letters until about 2 months ago when applying for a loan I found out my credit had dropped almost XXXX points. I w as never late and never charged a single thing in the 4 years since paying it off. This information is erroneous and needs to be removed. I realize a part of my credit dip was credit utilization on other things but this reporting from XXXX XXXXXXXX is wrong and needs to be removed. They have damaged my score deeply for no reason.,,Resurgent Capital Services L.P.,VA,226XX,Servicemember,Consent provided,Web,2024-12-06,Closed with explanation,Yes,N/A,11050837: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
no letters until about 2 months ago when applying for a loan I found out my credit had dropped almost XXXX points. I w as never late and never charged a single thing in the 4 years since paying it off. This information is erroneous and needs to be removed. I realize a part of my credit dip was credit utilization on other things but this reporting from XXXX XXXXXXXX is wrong and needs to be removed. They have damaged my score deeply for no reason.,,Resurgent Capital Services L.P.,VA,226XX,Servicemember,Consent provided,Web,2024-12-06,Closed with explanation,Yes,N/A,11050837 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
no letters until about 2 months ago when applying for a loan I found out my credit had dropped almost XXXX points. I w as never late and never charged a single thing in the 4 years since paying it off. This information is erroneous and needs to be removed. I realize a part of my credit dip was credit utilization on other things but this reporting from XXXX XXXXXXXX is wrong and needs to be removed. They have damaged my score deeply for no reason.,,Resurgent Capital Services L.P.,VA,226XX,Servicemember,Consent provided,Web,2024-12-06,Closed with explanation,Yes,N/A,11050837 has a 0% timely response rate to CFPB complaints.
The most common issue reported against no letters until about 2 months ago when applying for a loan I found out my credit had dropped almost XXXX points. I w as never late and never charged a single thing in the 4 years since paying it off. This information is erroneous and needs to be removed. I realize a part of my credit dip was credit utilization on other things but this reporting from XXXX XXXXXXXX is wrong and needs to be removed. They have damaged my score deeply for no reason.,,Resurgent Capital Services L.P.,VA,226XX,Servicemember,Consent provided,Web,2024-12-06,Closed with explanation,Yes,N/A,11050837 is "then for around 2 years I paid their {$8.00} mthly maintenance fee on each. In XXXX of XXXX ( XXXX ) I called to close the accounts stating at the time I was calling to close my accounts and wanted to pay off all balances owed. Its important that for almost 2 mths prior to that I had been unable to access my accts online and had sent a XXXX request about it. When I called to cancel I knew I had missed an {$8.00} pymt for both and was told my balance to pay that day was {$60.00} something dollars" in the "in the fall of XXXX I paid off their balances" product category.
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