Total complaints
1
Filed since View
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows no calls were returned. In addition's complaint history from CFPB public records. 1 consumers have filed complaints since View. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since View
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How no calls were returned. In addition's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| all fees were already included in payments due on previous statements | 1 |
| State | Complaints |
|---|---|
| collections continues to call | 1 |
| Issue | Complaints |
|---|---|
| they claimed there was a posting error | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
no calls were returned. In addition has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to View, and the most recent logged activity is Viewing ou, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, no calls were returned. In addition reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "all fees were already included in payments due on previous statements", and the single most common underlying issue is "they claimed there was a posting error".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating no calls were returned. In addition: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
no calls were returned. In addition has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
no calls were returned. In addition has a 0% timely response rate to CFPB complaints.
The most common issue reported against no calls were returned. In addition is "they claimed there was a posting error" in the "all fees were already included in payments due on previous statements" product category.
Read our methodology — how this data is sourced, computed, and verified.