Total complaints
1
Filed since They
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows No account number's complaint history from CFPB public records. 1 consumers have filed complaints since They. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since They
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How No account number's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but Umpqua Bank is not at fault. An account owner shared XXXX credentials with a third party which allowed the wire transfers to be sent. The business rules and regulations for the Account and the treasury management services terms and conditions provide | 1 |
| State | Complaints |
|---|---|
| nothing.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,COLUMBIA BANKING SYSTEM | 1 |
| Issue | Complaints |
|---|---|
| that it i the confidentiality of XXXX credentials for the Account. '' As we stated in our statement to the bank about the fraud At no time did anyone give our XXXX to the criminals ''. The criminals had hacked our account prior to contacting us. How do we know? Because when they contacted us they had already created false ACH debits against the account. They called using Umpqua Banks phone number. The only information we gave out was | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
No account number has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to They, and the most recent logged activity is They state, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, No account number reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but Umpqua Bank is not at fault. An account owner shared XXXX credentials with a third party which allowed the wire transfers to be sent. The business rules and regulations for the Account and the treasury management services terms and conditions provide", and the single most common underlying issue is "that it i the confidentiality of XXXX credentials for the Account. '' As we stated in our statement to the bank about the fraud At no time did anyone give our XXXX to the criminals ''. The criminals had hacked our account prior to contacting us. How do we know? Because when they contacted us they had already created false ACH debits against the account. They called using Umpqua Banks phone number. The only information we gave out was".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating No account number: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
No account number has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
No account number has a 0% timely response rate to CFPB complaints.
The most common issue reported against No account number is "that it i the confidentiality of XXXX credentials for the Account. '' As we stated in our statement to the bank about the fraud At no time did anyone give our XXXX to the criminals ''. The criminals had hacked our account prior to contacting us. How do we know? Because when they contacted us they had already created false ACH debits against the account. They called using Umpqua Banks phone number. The only information we gave out was" in the "but Umpqua Bank is not at fault. An account owner shared XXXX credentials with a third party which allowed the wire transfers to be sent. The business rules and regulations for the Account and the treasury management services terms and conditions provide" product category.
Read our methodology — how this data is sourced, computed, and verified.