2026 data Public-data reference. official source

NFCUs excuse of a computer glitch to bump up my rates is in direct violation of the Fair Lending Act.

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows NFCUs excuse of a computer glitch to bump up my rates is in direct violation of the Fair Lending Act.'s complaint history from CFPB public records. 1 consumers have filed complaints since NFCU. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
NFCU
Since

Total complaints

1

Filed since NFCU

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

NFCUs excuse of a computer glitch to bump up my rates is in direct violation of the Fair Lending Act. complaint mix by product

Total complaints: 1

NFCUs excuse of a computer glitch to bump up my rates is in direct violation of the Fair Lending Act. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Points 1.625: 1 complaints (100.0%), resolution 0.0% Points 1.625 100.0%
  • Points 1.625 1 100.0% 0% relief

How NFCUs excuse of a computer glitch to bump up my rates is in direct violation of the Fair Lending Act.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Points 1.625 % Origination Fee : 1.0 % Term : 15 years Rate Status : Locked Rate Locked for : 45 days Extended Lock Points : 0.0 *This is the final interest rate based on my credit history and loan to value Im not responsible for the NFCU software glitch. With the NFCU loan application 1

Top Issues

Issue Complaints
when the new loan amount is more than the balance on the existing mortgage 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About NFCUs excuse of a computer glitch to bump up my rates is in direct violation of the Fair Lending Act.

NFCUs excuse of a computer glitch to bump up my rates is in direct violation of the Fair Lending Act. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to NFCU, and the most recent logged activity is NFCU will , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, NFCUs excuse of a computer glitch to bump up my rates is in direct violation of the Fair Lending Act. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Points 1.625 % Origination Fee : 1.0 % Term : 15 years Rate Status : Locked Rate Locked for : 45 days Extended Lock Points : 0.0 *This is the final interest rate based on my credit history and loan to value Im not responsible for the NFCU software glitch. With the NFCU loan application", and the single most common underlying issue is "when the new loan amount is more than the balance on the existing mortgage".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NFCUs excuse of a computer glitch to bump up my rates is in direct violation of the Fair Lending Act.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does NFCUs excuse of a computer glitch to bump up my rates is in direct violation of the Fair Lending Act. have?

NFCUs excuse of a computer glitch to bump up my rates is in direct violation of the Fair Lending Act. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does NFCUs excuse of a computer glitch to bump up my rates is in direct violation of the Fair Lending Act. respond to complaints on time?

NFCUs excuse of a computer glitch to bump up my rates is in direct violation of the Fair Lending Act. has a 0% timely response rate to CFPB complaints.

What is the most common complaint about NFCUs excuse of a computer glitch to bump up my rates is in direct violation of the Fair Lending Act.?

The most common issue reported against NFCUs excuse of a computer glitch to bump up my rates is in direct violation of the Fair Lending Act. is "when the new loan amount is more than the balance on the existing mortgage" in the "Points 1.625 % Origination Fee : 1.0 % Term : 15 years Rate Status : Locked Rate Locked for : 45 days Extended Lock Points : 0.0 *This is the final interest rate based on my credit history and loan to value Im not responsible for the NFCU software glitch. With the NFCU loan application" product category.

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