Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows new payment calculated based on income submitted through IRS documentation's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How new payment calculated based on income submitted through IRS documentation's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| make sure all loans have same recertification date | 1 |
| State | Complaints |
|---|---|
| I would pay the full amount due for XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| my payment has jumped from approximately {$200.00} per month to almost {$900.00} per month. He said that I could request a forbearance and complete an override request that would take at least 90 days to complete. During that time | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
new payment calculated based on income submitted through IRS documentation has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, new payment calculated based on income submitted through IRS documentation reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "make sure all loans have same recertification date", and the single most common underlying issue is "my payment has jumped from approximately {$200.00} per month to almost {$900.00} per month. He said that I could request a forbearance and complete an override request that would take at least 90 days to complete. During that time".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating new payment calculated based on income submitted through IRS documentation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
new payment calculated based on income submitted through IRS documentation has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
new payment calculated based on income submitted through IRS documentation has a 0% timely response rate to CFPB complaints.
The most common issue reported against new payment calculated based on income submitted through IRS documentation is "my payment has jumped from approximately {$200.00} per month to almost {$900.00} per month. He said that I could request a forbearance and complete an override request that would take at least 90 days to complete. During that time" in the "make sure all loans have same recertification date" product category.
Read our methodology — how this data is sourced, computed, and verified.