2026 data Public-data reference. official source

new member bonus offers

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows new member bonus offers's complaint history from CFPB public records. 1 consumers have filed complaints since That. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
That
Since

Total complaints

1

Filed since That

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

new member bonus offers complaint mix by product

Total complaints: 1

new member bonus offers complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). the relationship: 1 complaints (100.0%), resolution 0.0% the relationship 100.0%
  • the relationship 1 100.0% 0% relief

How new member bonus offers's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
the relationship between XXXX XXXX and Chase is quite unique in that Chase is the actual issuer of the Rapid Rewards Credit Card. This means that Chase processes the applications 1

Top States

State Complaints
etc. are determined by Chase. Please contact them directly at XXXX for assistance with your card activity. 1

Top Issues

Issue Complaints
and handles all account matters associated with the Rapid Rewards Visa card. XXXX XXXX 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About new member bonus offers

new member bonus offers has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to That, and the most recent logged activity is That said, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, new member bonus offers reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the relationship between XXXX XXXX and Chase is quite unique in that Chase is the actual issuer of the Rapid Rewards Credit Card. This means that Chase processes the applications", and the single most common underlying issue is "and handles all account matters associated with the Rapid Rewards Visa card. XXXX XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating new member bonus offers: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does new member bonus offers have?

new member bonus offers has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does new member bonus offers respond to complaints on time?

new member bonus offers has a 0% timely response rate to CFPB complaints.

What is the most common complaint about new member bonus offers?

The most common issue reported against new member bonus offers is "and handles all account matters associated with the Rapid Rewards Visa card. XXXX XXXX" in the "the relationship between XXXX XXXX and Chase is quite unique in that Chase is the actual issuer of the Rapid Rewards Credit Card. This means that Chase processes the applications" product category.

Related