Total complaints
1
Filed since That
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows new member bonus offers's complaint history from CFPB public records. 1 consumers have filed complaints since That. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since That
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How new member bonus offers's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the relationship between XXXX XXXX and Chase is quite unique in that Chase is the actual issuer of the Rapid Rewards Credit Card. This means that Chase processes the applications | 1 |
| State | Complaints |
|---|---|
| etc. are determined by Chase. Please contact them directly at XXXX for assistance with your card activity. | 1 |
| Issue | Complaints |
|---|---|
| and handles all account matters associated with the Rapid Rewards Visa card. XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
new member bonus offers has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to That, and the most recent logged activity is That said, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, new member bonus offers reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the relationship between XXXX XXXX and Chase is quite unique in that Chase is the actual issuer of the Rapid Rewards Credit Card. This means that Chase processes the applications", and the single most common underlying issue is "and handles all account matters associated with the Rapid Rewards Visa card. XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating new member bonus offers: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
new member bonus offers has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
new member bonus offers has a 0% timely response rate to CFPB complaints.
The most common issue reported against new member bonus offers is "and handles all account matters associated with the Rapid Rewards Visa card. XXXX XXXX" in the "the relationship between XXXX XXXX and Chase is quite unique in that Chase is the actual issuer of the Rapid Rewards Credit Card. This means that Chase processes the applications" product category.
Read our methodology — how this data is sourced, computed, and verified.