Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows new address for me with no apartment number. I added the apartment number to that new address. I then saw that the online portal had updated the delivery address for my new credit card - but this time's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How new address for me with no apartment number. I added the apartment number to that new address. I then saw that the online portal had updated the delivery address for my new credit card - but this time's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I applied for and was approved for a Capital One XX/XX/XXXX XX/XX/XXXXXXXX. This card included a promotional offer that awarded cardholders XXXX bonus miles after spending {$4000.00} within three months of opening the account. This would be my second Capital One card ; I have had a XXXX XXXX from them since XXXX. Capital One has an online portal to track the creation and shipping of new cards | 1 |
| State | Complaints |
|---|---|
| the display showed my address with an apartment number | 1 |
| Issue | Complaints |
|---|---|
| the address displayed did not include my apartment number. I am positive that I included the apartment number in my application. Furthermore | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
new address for me with no apartment number. I added the apartment number to that new address. I then saw that the online portal had updated the delivery address for my new credit card - but this time has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, new address for me with no apartment number. I added the apartment number to that new address. I then saw that the online portal had updated the delivery address for my new credit card - but this time reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I applied for and was approved for a Capital One XX/XX/XXXX XX/XX/XXXXXXXX. This card included a promotional offer that awarded cardholders XXXX bonus miles after spending {$4000.00} within three months of opening the account. This would be my second Capital One card ; I have had a XXXX XXXX from them since XXXX. Capital One has an online portal to track the creation and shipping of new cards", and the single most common underlying issue is "the address displayed did not include my apartment number. I am positive that I included the apartment number in my application. Furthermore".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating new address for me with no apartment number. I added the apartment number to that new address. I then saw that the online portal had updated the delivery address for my new credit card - but this time: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
new address for me with no apartment number. I added the apartment number to that new address. I then saw that the online portal had updated the delivery address for my new credit card - but this time has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
new address for me with no apartment number. I added the apartment number to that new address. I then saw that the online portal had updated the delivery address for my new credit card - but this time has a 0% timely response rate to CFPB complaints.
The most common issue reported against new address for me with no apartment number. I added the apartment number to that new address. I then saw that the online portal had updated the delivery address for my new credit card - but this time is "the address displayed did not include my apartment number. I am positive that I included the apartment number in my application. Furthermore" in the "I applied for and was approved for a Capital One XX/XX/XXXX XX/XX/XXXXXXXX. This card included a promotional offer that awarded cardholders XXXX bonus miles after spending {$4000.00} within three months of opening the account. This would be my second Capital One card ; I have had a XXXX XXXX from them since XXXX. Capital One has an online portal to track the creation and shipping of new cards" product category.
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