Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows never once did this's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How never once did this's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX XXXX of Guaranteed Rate again us informing us that the best way to proceed with the transaction would be as a second home cash-out refinance '' and that it would be [ v ] ery uncomplicated that way. '' After we asked XXXX XXXX to include another person on the texts | 1 |
| State | Complaints |
|---|---|
| after we continually asked him for rates. | 1 |
| Issue | Complaints |
|---|---|
| we texted XXXX XXXX of Guaranteed Rate inquiring about the options for locking in a rate '' and where he can see [ the ] current rates. '' XXXX XXXX did not respond. He delayed for several days and did not provide any rates or information. He eventually responded | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
never once did this has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/2, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, never once did this reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX of Guaranteed Rate again us informing us that the best way to proceed with the transaction would be as a second home cash-out refinance '' and that it would be [ v ] ery uncomplicated that way. '' After we asked XXXX XXXX to include another person on the texts", and the single most common underlying issue is "we texted XXXX XXXX of Guaranteed Rate inquiring about the options for locking in a rate '' and where he can see [ the ] current rates. '' XXXX XXXX did not respond. He delayed for several days and did not provide any rates or information. He eventually responded".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating never once did this: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
never once did this has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
never once did this has a 0% timely response rate to CFPB complaints.
The most common issue reported against never once did this is "we texted XXXX XXXX of Guaranteed Rate inquiring about the options for locking in a rate '' and where he can see [ the ] current rates. '' XXXX XXXX did not respond. He delayed for several days and did not provide any rates or information. He eventually responded" in the "XXXX XXXX of Guaranteed Rate again us informing us that the best way to proceed with the transaction would be as a second home cash-out refinance '' and that it would be [ v ] ery uncomplicated that way. '' After we asked XXXX XXXX to include another person on the texts" product category.
Read our methodology — how this data is sourced, computed, and verified.