Total complaints
1
Filed since BANK
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows never knowingly agreed to specific terms's complaint history from CFPB public records. 1 consumers have filed complaints since BANK. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since BANK
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How never knowingly agreed to specific terms's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/XXXX : XXXX AM - FIRST CALL TO BANK OF AMERICA ( XXXX ) : - Spoke with XXXX for XXXX minutes- Confirmed loan had NOT funded yet - Informed him contract was improperly executed with no disclosures - Told him I never saw the contract - Stated I had no idea what total finance amount was - Requested he note : Customer disputes contract | 1 |
| State | Complaints |
|---|---|
| only initialed a payment amount on one page 4. POSSIBLE BAD FAITH FUNDING : If Bank of America funded this loan AFTER my XXXX XXXX and XXXX XXXX calls explicitly disputing the contract and withdrawing authorization | 1 |
| Issue | Complaints |
|---|---|
| customer does NOT authorize funding '' - Requested freeze on account - Requested internal investigation for compliance issue- XXXX confirmed he put all notes on my account XXXX XXXX - SECOND CALL TO BANK OF AMERICA : - Spoke with XXXX XXXX Confirmed XXXX 's notes were on my account - Requested additional note : Customer does NOT authorize funding '' - XXXX confirmed she added this note XXXX XXXX - THIRD CALL TO BANK OF AMERICA ( XXXX minutes ) : - Spoke with XXXX XXXX XXXX informed me the loan funded today '' ( XX/XX/XXXX ) - I asked WHEN it funded - XXXX could not tell me the time - XXXX said he doesn't have access to screens showing funding timestamp - XXXX said NO ONE in his department can see funding time because they're not in dealer funding - I explained I called THAT MORNING to dispute and explicitly withdrew authorization - XXXX gave me APPLICATION NUMBER ( not account number ) : # XXXX - XXXX created Complaint Ticket : # XXXX - XXXX said operations analysis team would call back tomorrow - XXXX acknowledged my dispute of TILA and E-SIGN violations CRITICAL ISSUES : XXXX. WILLFUL TILA VIOLATIONS : Both finance XXXX and XXXX admitted intentionally not providing required disclosures/copies because they were too busy '' - this is not a mistake | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
never knowingly agreed to specific terms has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to BANK, and the most recent logged activity is BANK OF AM, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, never knowingly agreed to specific terms reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXX : XXXX AM - FIRST CALL TO BANK OF AMERICA ( XXXX ) : - Spoke with XXXX for XXXX minutes- Confirmed loan had NOT funded yet - Informed him contract was improperly executed with no disclosures - Told him I never saw the contract - Stated I had no idea what total finance amount was - Requested he note : Customer disputes contract", and the single most common underlying issue is "customer does NOT authorize funding '' - Requested freeze on account - Requested internal investigation for compliance issue- XXXX confirmed he put all notes on my account XXXX XXXX - SECOND CALL TO BANK OF AMERICA : - Spoke with XXXX XXXX Confirmed XXXX 's notes were on my account - Requested additional note : Customer does NOT authorize funding '' - XXXX confirmed she added this note XXXX XXXX - THIRD CALL TO BANK OF AMERICA ( XXXX minutes ) : - Spoke with XXXX XXXX XXXX informed me the loan funded today '' ( XX/XX/XXXX ) - I asked WHEN it funded - XXXX could not tell me the time - XXXX said he doesn't have access to screens showing funding timestamp - XXXX said NO ONE in his department can see funding time because they're not in dealer funding - I explained I called THAT MORNING to dispute and explicitly withdrew authorization - XXXX gave me APPLICATION NUMBER ( not account number ) : # XXXX - XXXX created Complaint Ticket : # XXXX - XXXX said operations analysis team would call back tomorrow - XXXX acknowledged my dispute of TILA and E-SIGN violations CRITICAL ISSUES : XXXX. WILLFUL TILA VIOLATIONS : Both finance XXXX and XXXX admitted intentionally not providing required disclosures/copies because they were too busy '' - this is not a mistake".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating never knowingly agreed to specific terms: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
never knowingly agreed to specific terms has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
never knowingly agreed to specific terms has a 0% timely response rate to CFPB complaints.
The most common issue reported against never knowingly agreed to specific terms is "customer does NOT authorize funding '' - Requested freeze on account - Requested internal investigation for compliance issue- XXXX confirmed he put all notes on my account XXXX XXXX - SECOND CALL TO BANK OF AMERICA : - Spoke with XXXX XXXX Confirmed XXXX 's notes were on my account - Requested additional note : Customer does NOT authorize funding '' - XXXX confirmed she added this note XXXX XXXX - THIRD CALL TO BANK OF AMERICA ( XXXX minutes ) : - Spoke with XXXX XXXX XXXX informed me the loan funded today '' ( XX/XX/XXXX ) - I asked WHEN it funded - XXXX could not tell me the time - XXXX said he doesn't have access to screens showing funding timestamp - XXXX said NO ONE in his department can see funding time because they're not in dealer funding - I explained I called THAT MORNING to dispute and explicitly withdrew authorization - XXXX gave me APPLICATION NUMBER ( not account number ) : # XXXX - XXXX created Complaint Ticket : # XXXX - XXXX said operations analysis team would call back tomorrow - XXXX acknowledged my dispute of TILA and E-SIGN violations CRITICAL ISSUES : XXXX. WILLFUL TILA VIOLATIONS : Both finance XXXX and XXXX admitted intentionally not providing required disclosures/copies because they were too busy '' - this is not a mistake" in the "XX/XX/XXXX : XXXX AM - FIRST CALL TO BANK OF AMERICA ( XXXX ) : - Spoke with XXXX for XXXX minutes- Confirmed loan had NOT funded yet - Informed him contract was improperly executed with no disclosures - Told him I never saw the contract - Stated I had no idea what total finance amount was - Requested he note : Customer disputes contract" product category.
Read our methodology — how this data is sourced, computed, and verified.