Total complaints
1
Filed since Abou
2026 data Public-data reference. official source
neither of these institutions have replied to these questions.
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows neither of these institutions have replied to these questions.'s complaint history from CFPB public records. 1 consumers have filed complaints since Abou. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
Abou
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
neither of these institutions have replied to these questions. complaint mix by product
- XXXX told 1 100.0% – 0% relief
How neither of these institutions have replied to these questions.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX told me they transferred my loan to Shellpoint/New Rez | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| unethical practices. Neither XXXX or Shellpoint would reply to questions about my loan : was my loan sold | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About neither of these institutions have replied to these questions.
neither of these institutions have replied to these questions. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Abou, and the most recent logged activity is About XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, neither of these institutions have replied to these questions. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX told me they transferred my loan to Shellpoint/New Rez", and the single most common underlying issue is "unethical practices. Neither XXXX or Shellpoint would reply to questions about my loan : was my loan sold".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating neither of these institutions have replied to these questions.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does neither of these institutions have replied to these questions. have?
neither of these institutions have replied to these questions. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does neither of these institutions have replied to these questions. respond to complaints on time?
neither of these institutions have replied to these questions. has a 0% timely response rate to CFPB complaints.
What is the most common complaint about neither of these institutions have replied to these questions.?
The most common issue reported against neither of these institutions have replied to these questions. is "unethical practices. Neither XXXX or Shellpoint would reply to questions about my loan : was my loan sold" in the "XXXX told me they transferred my loan to Shellpoint/New Rez" product category.
Read our methodology — how this data is sourced, computed, and verified.
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