CFPB · Single-product concentration
NCS, Inc
49 CFPB complaints · 83.7% in "Debt collection" · top issue Attempts to collect debt not owed.
NCS, Inc: 83.7% of 49 CFPB complaints sit in "Debt collection". Timely 81.6% · relief 0%. Allegations, not findings.
- Single-product concentration
- -66.7% filings 2014 to 2026
CFPB relief outcome brief
CCDB company ncs-inc
0% relief · 81.6% timely · 49 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
NCS, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
NCS, Inc scores strongest on closed with explanation (78/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
68 / 100 percentile-benchmarked
81.6% of complaints answered inside the CFPB 15-day window
Closed with explanation
78 / 100 percentile-benchmarked
87.8% of complaints closed with an explanation to the consumer
Most of NCS, Inc's 49 filings include narrative text
44.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
NCS, Inc complaint mix by product
- Debt collection 41 83.7% – 0% relief
- Credit reporting, 5 10.2% – 0% relief
- Credit reporting 1 2.0% – 0% relief
- Checking or 1 2.0% – 0% relief
- Payday loan 1 2.0% – 0% relief
How NCS, Inc's 49 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 41 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Credit reporting or other personal consumer reports | 1 |
| Checking or savings account | 1 |
| Payday loan | 1 |
Concentrated filing states for NCS, Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- IA
- 59.2% of this company's filings
NCS, Inc falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -66.7% vs 2014
Top States
| State | Complaints |
|---|---|
| IA | 29 |
| NE | 6 |
| ND | 2 |
| SD | 2 |
| OR | 2 |
| TX | 2 |
| IL | 2 |
| NY | 1 |
| AZ | 1 |
| MN | 1 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 10 |
| Disclosure verification of debt | 9 |
| Written notification about debt | 6 |
| Cont'd attempts collect debt not owed | 6 |
| False statements or representation | 6 |
| Taking/threatening an illegal action | 2 |
| Incorrect information on your report | 2 |
| Threatened to contact someone or share information improperly | 1 |
| Took or threatened to take negative or legal action | 1 |
| Identity theft protection or other monitoring services | 1 |
| Managing an account | 1 |
| Can't contact lender | 1 |
| Excessive fees | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 66.7% |
| 2015 | 1 | 100% |
| 2016 | 12 | 100% |
| 2017 | 6 | 100% |
| 2018 | 5 | 80% |
| 2019 | 4 | 100% |
| 2020 | 3 | 100% |
| 2021 | 1 | 100% |
| 2022 | 3 | 100% |
| 2023 | 4 | 50% |
| 2024 | 1 | 100% |
| 2025 | 5 | 20% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
NCS, Inc filings cluster in one product
NCS, Inc's 49 logged complaints stay concentrated: only 11 states show a filing. 44.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-01-10.
NCS, Inc answers 81.6% of complaints inside the CFPB's tracked window and closes 87.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about NCS, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for NCS, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 49.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 81.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for NCS, Inc (81.6% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration