Total complaints
1
Filed since Time
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows NC office. again phoned themanager over the mortgage office's complaint history from CFPB public records. 1 consumers have filed complaints since Time. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Time
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How NC office. again phoned themanager over the mortgage office's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was told that they wherechanging over their computer system | 1 |
| State | Complaints |
|---|---|
| XXXX XXXX XXXX to get this taken care of butnothing was ever done after promise after promise ; buy BB T did nothing to rectifythis situation for over 11 months. When they finally did something ; theyaccused me of being several months late with my payments ; which was totallyfalse. They went back and changed my payment history to reflect missed paymentsand numerous late fees. They changed my account to show numerous late fees andother charges. They threaten me with foreclosure | 1 |
| Issue | Complaints |
|---|---|
| and I would be contacted. This did not happen the credit/ up date to myacc. Applied to principle. At one point | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
NC office. again phoned themanager over the mortgage office has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Time, and the most recent logged activity is Times when, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NC office. again phoned themanager over the mortgage office reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was told that they wherechanging over their computer system", and the single most common underlying issue is "and I would be contacted. This did not happen the credit/ up date to myacc. Applied to principle. At one point".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NC office. again phoned themanager over the mortgage office: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
NC office. again phoned themanager over the mortgage office has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
NC office. again phoned themanager over the mortgage office has a 0% timely response rate to CFPB complaints.
The most common issue reported against NC office. again phoned themanager over the mortgage office is "and I would be contacted. This did not happen the credit/ up date to myacc. Applied to principle. At one point" in the "I was told that they wherechanging over their computer system" product category.
Read our methodology — how this data is sourced, computed, and verified.