Total complaints
1
Filed since NAVY
2026 data Public-data reference. official source
NAVY FEDERAL CREDIT UNION and others are using it
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows NAVY FEDERAL CREDIT UNION and others are using it's complaint history from CFPB public records. 1 consumers have filed complaints since NAVY. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
NAVY
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
NAVY FEDERAL CREDIT UNION and others are using it complaint mix by product
- XXXX XXXX 1 100.0% – 0% relief
How NAVY FEDERAL CREDIT UNION and others are using it's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX XXXX XXXX has a claim or processionary right in the instrument and its proceeds under 3-306 of the UCC. Any defense and any claim in RE-COUPMENT under section 3-305 of the UCC | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX XXXX XXXX XXXX & XXXX IS requesting RE-COUPMENT means XXXX XXXX XXXX XXXX want our property back or have the account set off. Recoupment in practice is a counterclaim in a civil procedure. That is how one does a RE-COUPMENT. XXXX XXXX XXXX XXXX XXXX XXXX understand that there is an arbitration agreement in place. XXXX XXXX XXXX XXXX has not filed a counterclaim on the grounds as of yet | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| if NAVY FEDERAL CREDIT UNION does not credit my account. The 1099-OID will identify who the principal is from | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About NAVY FEDERAL CREDIT UNION and others are using it
NAVY FEDERAL CREDIT UNION and others are using it has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to NAVY, and the most recent logged activity is NAVY FEDER, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NAVY FEDERAL CREDIT UNION and others are using it reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX XXXX has a claim or processionary right in the instrument and its proceeds under 3-306 of the UCC. Any defense and any claim in RE-COUPMENT under section 3-305 of the UCC", and the single most common underlying issue is "if NAVY FEDERAL CREDIT UNION does not credit my account. The 1099-OID will identify who the principal is from".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NAVY FEDERAL CREDIT UNION and others are using it: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does NAVY FEDERAL CREDIT UNION and others are using it have?
NAVY FEDERAL CREDIT UNION and others are using it has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does NAVY FEDERAL CREDIT UNION and others are using it respond to complaints on time?
NAVY FEDERAL CREDIT UNION and others are using it has a 0% timely response rate to CFPB complaints.
What is the most common complaint about NAVY FEDERAL CREDIT UNION and others are using it?
The most common issue reported against NAVY FEDERAL CREDIT UNION and others are using it is "if NAVY FEDERAL CREDIT UNION does not credit my account. The 1099-OID will identify who the principal is from" in the "XXXX XXXX XXXX has a claim or processionary right in the instrument and its proceeds under 3-306 of the UCC. Any defense and any claim in RE-COUPMENT under section 3-305 of the UCC" product category.
Read our methodology — how this data is sourced, computed, and verified.
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