Total complaints
1
Filed since XXXX
2026 data Public-data reference. official source
NAVIENT makes not sense!
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows NAVIENT makes not sense!'s complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
XXXX
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
NAVIENT makes not sense! complaint mix by product
- they went 1 100.0% – 0% relief
How NAVIENT makes not sense!'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| they went ahead and processed it. My checking account ended up being nearly - {$200.00} the weekend before XXXX XXXX. I could not even pay my rent. I contacted them repeatedly | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| someone named XXXX reached out from their customer advocacy department. Our phone conversation did not go well. She sent me an email to say that Navient would basically do me a favor by expediting the transfer of electronic funds back to my account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About NAVIENT makes not sense!
NAVIENT makes not sense! has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX Summa, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NAVIENT makes not sense! reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they went ahead and processed it. My checking account ended up being nearly - {$200.00} the weekend before XXXX XXXX. I could not even pay my rent. I contacted them repeatedly", and the single most common underlying issue is "someone named XXXX reached out from their customer advocacy department. Our phone conversation did not go well. She sent me an email to say that Navient would basically do me a favor by expediting the transfer of electronic funds back to my account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NAVIENT makes not sense!: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does NAVIENT makes not sense! have?
NAVIENT makes not sense! has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does NAVIENT makes not sense! respond to complaints on time?
NAVIENT makes not sense! has a 0% timely response rate to CFPB complaints.
What is the most common complaint about NAVIENT makes not sense!?
The most common issue reported against NAVIENT makes not sense! is "someone named XXXX reached out from their customer advocacy department. Our phone conversation did not go well. She sent me an email to say that Navient would basically do me a favor by expediting the transfer of electronic funds back to my account" in the "they went ahead and processed it. My checking account ended up being nearly - {$200.00} the weekend before XXXX XXXX. I could not even pay my rent. I contacted them repeatedly" product category.
Read our methodology — how this data is sourced, computed, and verified.
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