Total complaints
1
Filed since Navi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Navient couldnt provide them after being put on hold countless times. When I asked to be sent this information's complaint history from CFPB public records. 1 consumers have filed complaints since Navi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Navi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Navient couldnt provide them after being put on hold countless times. When I asked to be sent this information's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| on the other hand | 1 |
| State | Complaints |
|---|---|
| I was told a PDF file would be sent with a history of my loan prior to XXXX when it was with XXXX Bank servicing. After three weeks | 1 |
| Issue | Complaints |
|---|---|
| I was told that my type of loan | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Navient couldnt provide them after being put on hold countless times. When I asked to be sent this information has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Navi, and the most recent logged activity is Navient, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Navient couldnt provide them after being put on hold countless times. When I asked to be sent this information reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "on the other hand", and the single most common underlying issue is "I was told that my type of loan".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Navient couldnt provide them after being put on hold countless times. When I asked to be sent this information: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Navient couldnt provide them after being put on hold countless times. When I asked to be sent this information has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Navient couldnt provide them after being put on hold countless times. When I asked to be sent this information has a 0% timely response rate to CFPB complaints.
The most common issue reported against Navient couldnt provide them after being put on hold countless times. When I asked to be sent this information is "I was told that my type of loan" in the "on the other hand" product category.
Read our methodology — how this data is sourced, computed, and verified.