Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Navient contacted the law firm on XX/XX/XXXX and told them the offer was accepted.'s complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Navient contacted the law firm on XX/XX/XXXX and told them the offer was accepted.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my attorney | 1 |
| Issue | Complaints |
|---|---|
| contacted Navient/SLM/Sallie Maes attorney for the update as to when the settlement paperwork would be sent so the payment could be made and the cases closed. Navients attorney told my attorney that we had to prove that their client accepted the offer. ( Please see Exhibit 3 where Attorney XXXX XXXX sent proof of acceptance of the settlement offer to NAVIENTs attorneys by XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Navient contacted the law firm on XX/XX/XXXX and told them the offer was accepted. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After not , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Navient contacted the law firm on XX/XX/XXXX and told them the offer was accepted. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my attorney", and the single most common underlying issue is "contacted Navient/SLM/Sallie Maes attorney for the update as to when the settlement paperwork would be sent so the payment could be made and the cases closed. Navients attorney told my attorney that we had to prove that their client accepted the offer. ( Please see Exhibit 3 where Attorney XXXX XXXX sent proof of acceptance of the settlement offer to NAVIENTs attorneys by XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Navient contacted the law firm on XX/XX/XXXX and told them the offer was accepted.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Navient contacted the law firm on XX/XX/XXXX and told them the offer was accepted. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Navient contacted the law firm on XX/XX/XXXX and told them the offer was accepted. has a 0% timely response rate to CFPB complaints.
The most common issue reported against Navient contacted the law firm on XX/XX/XXXX and told them the offer was accepted. is "contacted Navient/SLM/Sallie Maes attorney for the update as to when the settlement paperwork would be sent so the payment could be made and the cases closed. Navients attorney told my attorney that we had to prove that their client accepted the offer. ( Please see Exhibit 3 where Attorney XXXX XXXX sent proof of acceptance of the settlement offer to NAVIENTs attorneys by XXXX XXXX" in the "my attorney" product category.
Read our methodology — how this data is sourced, computed, and verified.