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NATIONAL ASSOCIATION,TX,78729,Older American

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows NATIONAL ASSOCIATION,TX,78729,Older American's complaint history from CFPB public records. 1 consumers have filed complaints since I wa. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I wa
Since

Total complaints

1

Filed since I wa

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

NATIONAL ASSOCIATION,TX,78729,Older American complaint mix by product

Total complaints: 1

NATIONAL ASSOCIATION,TX,78729,Older American complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). NO NOTIFICATION: 1 complaints (100.0%), resolution 0.0% NO NOTIFICATION 100.0%
  • NO NOTIFICATION 1 100.0% 0% relief

How NATIONAL ASSOCIATION,TX,78729,Older American's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
NO NOTIFICATION was sent out as required prior to the signing and the notification actually came out in XX/XX/XXXX 1

Top States

State Complaints
Servicemember,Consent provided,Web,2015-06-25,Closed with explanation,Yes,Yes,1438896 1

Top Issues

Issue Complaints
the case manager for my loan when it XXXX was transferred to XXXX. She told me that the case was specifically coded as being eligible for the National Mortgage Settlement program and specifically assigned to her because of her expertise and ability to work the modifications. However 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About NATIONAL ASSOCIATION,TX,78729,Older American

NATIONAL ASSOCIATION,TX,78729,Older American has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I wa, and the most recent logged activity is I was not , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, NATIONAL ASSOCIATION,TX,78729,Older American reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "NO NOTIFICATION was sent out as required prior to the signing and the notification actually came out in XX/XX/XXXX", and the single most common underlying issue is "the case manager for my loan when it XXXX was transferred to XXXX. She told me that the case was specifically coded as being eligible for the National Mortgage Settlement program and specifically assigned to her because of her expertise and ability to work the modifications. However".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NATIONAL ASSOCIATION,TX,78729,Older American: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does NATIONAL ASSOCIATION,TX,78729,Older American have?

NATIONAL ASSOCIATION,TX,78729,Older American has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does NATIONAL ASSOCIATION,TX,78729,Older American respond to complaints on time?

NATIONAL ASSOCIATION,TX,78729,Older American has a 0% timely response rate to CFPB complaints.

What is the most common complaint about NATIONAL ASSOCIATION,TX,78729,Older American?

The most common issue reported against NATIONAL ASSOCIATION,TX,78729,Older American is "the case manager for my loan when it XXXX was transferred to XXXX. She told me that the case was specifically coded as being eligible for the National Mortgage Settlement program and specifically assigned to her because of her expertise and ability to work the modifications. However" in the "NO NOTIFICATION was sent out as required prior to the signing and the notification actually came out in XX/XX/XXXX" product category.

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