Total complaints
1
Filed since I wa
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows NATIONAL ASSOCIATION,TX,78729,Older American's complaint history from CFPB public records. 1 consumers have filed complaints since I wa. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I wa
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How NATIONAL ASSOCIATION,TX,78729,Older American's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| NO NOTIFICATION was sent out as required prior to the signing and the notification actually came out in XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| Servicemember,Consent provided,Web,2015-06-25,Closed with explanation,Yes,Yes,1438896 | 1 |
| Issue | Complaints |
|---|---|
| the case manager for my loan when it XXXX was transferred to XXXX. She told me that the case was specifically coded as being eligible for the National Mortgage Settlement program and specifically assigned to her because of her expertise and ability to work the modifications. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
NATIONAL ASSOCIATION,TX,78729,Older American has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I wa, and the most recent logged activity is I was not , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NATIONAL ASSOCIATION,TX,78729,Older American reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "NO NOTIFICATION was sent out as required prior to the signing and the notification actually came out in XX/XX/XXXX", and the single most common underlying issue is "the case manager for my loan when it XXXX was transferred to XXXX. She told me that the case was specifically coded as being eligible for the National Mortgage Settlement program and specifically assigned to her because of her expertise and ability to work the modifications. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NATIONAL ASSOCIATION,TX,78729,Older American: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
NATIONAL ASSOCIATION,TX,78729,Older American has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
NATIONAL ASSOCIATION,TX,78729,Older American has a 0% timely response rate to CFPB complaints.
The most common issue reported against NATIONAL ASSOCIATION,TX,78729,Older American is "the case manager for my loan when it XXXX was transferred to XXXX. She told me that the case was specifically coded as being eligible for the National Mortgage Settlement program and specifically assigned to her because of her expertise and ability to work the modifications. However" in the "NO NOTIFICATION was sent out as required prior to the signing and the notification actually came out in XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.