Total complaints
1
Filed since I ju
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows NATIONAL ASSOCIATION,TX,76549,,Consent provided,Web,2025-04-11,Closed with explanation,Yes,N/A,12949806's complaint history from CFPB public records. 1 consumers have filed complaints since I ju. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ju
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How NATIONAL ASSOCIATION,TX,76549,,Consent provided,Web,2025-04-11,Closed with explanation,Yes,N/A,12949806's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and Im honestly beyond XXXX and hurt. Theyre telling me I have to wait 24 BUSINESS HOURS just to even request options on how to get MY OWN money out of the account. I just got paid yesterday EVERY DIME I have is in there. And the way they talked to me? Cold. Robotic. No empathy. No care. Like Im some criminal or just another number. Ive been banking with yall for 5yrs. Five. And now youre telling me the bank reserves the right to close an account at any time like thats supposed to make this okay? Im sitting here asking what I even did wrong | 1 |
| Issue | Complaints |
|---|---|
| trying to finish my job | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
NATIONAL ASSOCIATION,TX,76549,,Consent provided,Web,2025-04-11,Closed with explanation,Yes,N/A,12949806 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ju, and the most recent logged activity is I just got, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NATIONAL ASSOCIATION,TX,76549,,Consent provided,Web,2025-04-11,Closed with explanation,Yes,N/A,12949806 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and Im honestly beyond XXXX and hurt. Theyre telling me I have to wait 24 BUSINESS HOURS just to even request options on how to get MY OWN money out of the account. I just got paid yesterday EVERY DIME I have is in there. And the way they talked to me? Cold. Robotic. No empathy. No care. Like Im some criminal or just another number. Ive been banking with yall for 5yrs. Five. And now youre telling me the bank reserves the right to close an account at any time like thats supposed to make this okay? Im sitting here asking what I even did wrong", and the single most common underlying issue is "trying to finish my job".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NATIONAL ASSOCIATION,TX,76549,,Consent provided,Web,2025-04-11,Closed with explanation,Yes,N/A,12949806: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
NATIONAL ASSOCIATION,TX,76549,,Consent provided,Web,2025-04-11,Closed with explanation,Yes,N/A,12949806 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
NATIONAL ASSOCIATION,TX,76549,,Consent provided,Web,2025-04-11,Closed with explanation,Yes,N/A,12949806 has a 0% timely response rate to CFPB complaints.
The most common issue reported against NATIONAL ASSOCIATION,TX,76549,,Consent provided,Web,2025-04-11,Closed with explanation,Yes,N/A,12949806 is "trying to finish my job" in the "and Im honestly beyond XXXX and hurt. Theyre telling me I have to wait 24 BUSINESS HOURS just to even request options on how to get MY OWN money out of the account. I just got paid yesterday EVERY DIME I have is in there. And the way they talked to me? Cold. Robotic. No empathy. No care. Like Im some criminal or just another number. Ive been banking with yall for 5yrs. Five. And now youre telling me the bank reserves the right to close an account at any time like thats supposed to make this okay? Im sitting here asking what I even did wrong" product category.
Read our methodology — how this data is sourced, computed, and verified.