Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows NATIONAL ASSOCIATION,NY,XXXXX,,Consent provided,Web,2024-08-13,Closed with explanation,Yes,N/A,9788104's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How NATIONAL ASSOCIATION,NY,XXXXX,,Consent provided,Web,2024-08-13,Closed with explanation,Yes,N/A,9788104's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| once through my insurance company and by submitting charges to Bank of America and fraudulently charging my account. Bank of America failed to help me recover the money back from XXXX which left me with a negative balance on my Bank of America account of {$430.00}. If I did not authorize the charges | 1 |
| Issue | Complaints |
|---|---|
| which they have not done. XXXX also made over XXXX attempts to take funds from XXXX Bank of America account amounts ranging from {$100.00} to {$600.00}. When I disputed these charges with Bank of America I was asked by Bank of America if I had a copy of the check that XXXX sent to XXXX. I informed the representative that I would reach out to XXXX to see if I could get a copy of the check. XXXX provided me with a check number because they did not have a copy of the check. I called Bank of America back and provided them with the check number and I was told that the check number was sufficient evidence. I later discovered that Bank of America rejected the dispute. I reached out to XXXX for a refund back to my Bank of America account because they were paid by XXXX and they would not provide my refund. On multiple occasions | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
NATIONAL ASSOCIATION,NY,XXXXX,,Consent provided,Web,2024-08-13,Closed with explanation,Yes,N/A,9788104 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX has b, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NATIONAL ASSOCIATION,NY,XXXXX,,Consent provided,Web,2024-08-13,Closed with explanation,Yes,N/A,9788104 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "once through my insurance company and by submitting charges to Bank of America and fraudulently charging my account. Bank of America failed to help me recover the money back from XXXX which left me with a negative balance on my Bank of America account of {$430.00}. If I did not authorize the charges", and the single most common underlying issue is "which they have not done. XXXX also made over XXXX attempts to take funds from XXXX Bank of America account amounts ranging from {$100.00} to {$600.00}. When I disputed these charges with Bank of America I was asked by Bank of America if I had a copy of the check that XXXX sent to XXXX. I informed the representative that I would reach out to XXXX to see if I could get a copy of the check. XXXX provided me with a check number because they did not have a copy of the check. I called Bank of America back and provided them with the check number and I was told that the check number was sufficient evidence. I later discovered that Bank of America rejected the dispute. I reached out to XXXX for a refund back to my Bank of America account because they were paid by XXXX and they would not provide my refund. On multiple occasions".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NATIONAL ASSOCIATION,NY,XXXXX,,Consent provided,Web,2024-08-13,Closed with explanation,Yes,N/A,9788104: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
NATIONAL ASSOCIATION,NY,XXXXX,,Consent provided,Web,2024-08-13,Closed with explanation,Yes,N/A,9788104 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
NATIONAL ASSOCIATION,NY,XXXXX,,Consent provided,Web,2024-08-13,Closed with explanation,Yes,N/A,9788104 has a 0% timely response rate to CFPB complaints.
The most common issue reported against NATIONAL ASSOCIATION,NY,XXXXX,,Consent provided,Web,2024-08-13,Closed with explanation,Yes,N/A,9788104 is "which they have not done. XXXX also made over XXXX attempts to take funds from XXXX Bank of America account amounts ranging from {$100.00} to {$600.00}. When I disputed these charges with Bank of America I was asked by Bank of America if I had a copy of the check that XXXX sent to XXXX. I informed the representative that I would reach out to XXXX to see if I could get a copy of the check. XXXX provided me with a check number because they did not have a copy of the check. I called Bank of America back and provided them with the check number and I was told that the check number was sufficient evidence. I later discovered that Bank of America rejected the dispute. I reached out to XXXX for a refund back to my Bank of America account because they were paid by XXXX and they would not provide my refund. On multiple occasions" in the "once through my insurance company and by submitting charges to Bank of America and fraudulently charging my account. Bank of America failed to help me recover the money back from XXXX which left me with a negative balance on my Bank of America account of {$430.00}. If I did not authorize the charges" product category.
Read our methodology — how this data is sourced, computed, and verified.