Total complaints
1
Filed since View
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows NATIONAL ASSOCIATION,MI,48045,,Consent provided,Web,2023-09-12,Closed with monetary relief,Yes,N/A,7538370's complaint history from CFPB public records. 1 consumers have filed complaints since View. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since View
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How NATIONAL ASSOCIATION,MI,48045,,Consent provided,Web,2023-09-12,Closed with monetary relief,Yes,N/A,7538370's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I went to the branch and the office called the fraud department and handed me the phone and the agent said I will request to apply your temporary credit since the claim is re-opened and I should see the temporary credit in my account in about 48 hours '' | 1 |
| Issue | Complaints |
|---|---|
| I will not receive any credit as it will take up to 45 days to settle the claim. No further assistance from this person. I called again on XX/XX/XXXX and the person on the phone said I am not going to receive the temporary credit and demanded to speak to a manager to give me my money back. I finally got a manager and she did not help either | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
NATIONAL ASSOCIATION,MI,48045,,Consent provided,Web,2023-09-12,Closed with monetary relief,Yes,N/A,7538370 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to View, and the most recent logged activity is View/Edit , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NATIONAL ASSOCIATION,MI,48045,,Consent provided,Web,2023-09-12,Closed with monetary relief,Yes,N/A,7538370 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I went to the branch and the office called the fraud department and handed me the phone and the agent said I will request to apply your temporary credit since the claim is re-opened and I should see the temporary credit in my account in about 48 hours ''", and the single most common underlying issue is "I will not receive any credit as it will take up to 45 days to settle the claim. No further assistance from this person. I called again on XX/XX/XXXX and the person on the phone said I am not going to receive the temporary credit and demanded to speak to a manager to give me my money back. I finally got a manager and she did not help either".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NATIONAL ASSOCIATION,MI,48045,,Consent provided,Web,2023-09-12,Closed with monetary relief,Yes,N/A,7538370: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
NATIONAL ASSOCIATION,MI,48045,,Consent provided,Web,2023-09-12,Closed with monetary relief,Yes,N/A,7538370 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
NATIONAL ASSOCIATION,MI,48045,,Consent provided,Web,2023-09-12,Closed with monetary relief,Yes,N/A,7538370 has a 0% timely response rate to CFPB complaints.
The most common issue reported against NATIONAL ASSOCIATION,MI,48045,,Consent provided,Web,2023-09-12,Closed with monetary relief,Yes,N/A,7538370 is "I will not receive any credit as it will take up to 45 days to settle the claim. No further assistance from this person. I called again on XX/XX/XXXX and the person on the phone said I am not going to receive the temporary credit and demanded to speak to a manager to give me my money back. I finally got a manager and she did not help either" in the "I went to the branch and the office called the fraud department and handed me the phone and the agent said I will request to apply your temporary credit since the claim is re-opened and I should see the temporary credit in my account in about 48 hours ''" product category.
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