Total complaints
1
Filed since When
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows NATIONAL ASSOCIATION,MA,02446,,Consent provided,Web,2023-06-25,Closed with non-monetary relief,Yes,N/A,7164629's complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since When
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How NATIONAL ASSOCIATION,MA,02446,,Consent provided,Web,2023-06-25,Closed with non-monetary relief,Yes,N/A,7164629's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| this months-long failure to pay remained on my credit history ( despite being more than 48 months old ) and significantly impacted my credit and ability to qualify for the much more competitive rates of the physician mortgage. More egregiously | 1 |
| Issue | Complaints |
|---|---|
| I was told by multiple people at multiple levels of their ranks that there was no record of my ever having an account with them and was told there was nothing they could do to correct this issue. I have since had to submit petitions with the credit agencies outlining all of the above in an effort to correct my credit history. This behavior on the part of Bank of America has significantly impacted my credit standing and the lending options I had available in purchasing a home. Given the significant difference in interest rates between the physician mortgage I was pursuing and the mortgage I ultimately qualified for | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
NATIONAL ASSOCIATION,MA,02446,,Consent provided,Web,2023-06-25,Closed with non-monetary relief,Yes,N/A,7164629 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When I app, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NATIONAL ASSOCIATION,MA,02446,,Consent provided,Web,2023-06-25,Closed with non-monetary relief,Yes,N/A,7164629 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "this months-long failure to pay remained on my credit history ( despite being more than 48 months old ) and significantly impacted my credit and ability to qualify for the much more competitive rates of the physician mortgage. More egregiously", and the single most common underlying issue is "I was told by multiple people at multiple levels of their ranks that there was no record of my ever having an account with them and was told there was nothing they could do to correct this issue. I have since had to submit petitions with the credit agencies outlining all of the above in an effort to correct my credit history. This behavior on the part of Bank of America has significantly impacted my credit standing and the lending options I had available in purchasing a home. Given the significant difference in interest rates between the physician mortgage I was pursuing and the mortgage I ultimately qualified for".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NATIONAL ASSOCIATION,MA,02446,,Consent provided,Web,2023-06-25,Closed with non-monetary relief,Yes,N/A,7164629: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
NATIONAL ASSOCIATION,MA,02446,,Consent provided,Web,2023-06-25,Closed with non-monetary relief,Yes,N/A,7164629 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
NATIONAL ASSOCIATION,MA,02446,,Consent provided,Web,2023-06-25,Closed with non-monetary relief,Yes,N/A,7164629 has a 0% timely response rate to CFPB complaints.
The most common issue reported against NATIONAL ASSOCIATION,MA,02446,,Consent provided,Web,2023-06-25,Closed with non-monetary relief,Yes,N/A,7164629 is "I was told by multiple people at multiple levels of their ranks that there was no record of my ever having an account with them and was told there was nothing they could do to correct this issue. I have since had to submit petitions with the credit agencies outlining all of the above in an effort to correct my credit history. This behavior on the part of Bank of America has significantly impacted my credit standing and the lending options I had available in purchasing a home. Given the significant difference in interest rates between the physician mortgage I was pursuing and the mortgage I ultimately qualified for" in the "this months-long failure to pay remained on my credit history ( despite being more than 48 months old ) and significantly impacted my credit and ability to qualify for the much more competitive rates of the physician mortgage. More egregiously" product category.
Read our methodology — how this data is sourced, computed, and verified.