NATIONAL ASSOCIATION,MA,02130,,Consent provided,Web,2016-09-08,Closed with explanation,Yes,No,2099762

What the CFPB Record Shows About NATIONAL ASSOCIATION,MA,02130,,Consent provided,Web,2016-09-08,Closed with explanation,Yes,No,2099762

NATIONAL ASSOCIATION,MA,02130,,Consent provided,Web,2016-09-08,Closed with explanation,Yes,No,2099762 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 1. I, and the most recent logged activity is 1. I logge, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, NATIONAL ASSOCIATION,MA,02130,,Consent provided,Web,2016-09-08,Closed with explanation,Yes,No,2099762 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had taking cash out of the ATM to cover me for the days I was out ) 3. It took me long to file the claim ( I did not report it in time because I was waiting for ALL of the transactions to post ) 4. I did traveled to XXXX ( I did not traveled to XXXX AT ALL and I have my flight information as prove which I have mentioned I can provide them a copy ) 5. My chip card was used and nobody could had figured out my password ( I have had previous fraud on a chip card before and my password was also compromised and used with the card and that reason was never giving to me before ) This entire claim has been poorly handled by Bank of America. I never authorized the transactions", and the single most common underlying issue is "I have no merchandise for whatever was purchased and my card was in my possession the entire time. I will like this matter handled and my money back into my account for the full amount of {$140.00}. I have mentioned before that I am willing to prosecute whoever did the transactions. I should not have to go through this headache of retrieving all of this information and doing the leg work for Bank of America when I know the transactions where not authorized by me and where not done by me at all. I am very dissatisfied with the services I have received during this claim and I will be considering closing my accounts with this bank. The poor service I received is ridiculous".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NATIONAL ASSOCIATION,MA,02130,,Consent provided,Web,2016-09-08,Closed with explanation,Yes,No,2099762: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.