Total complaints
1
Filed since I ca
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows NATIONAL ASSOCIATION,MA,017XX,,Consent provided,Web,2021-03-11,Closed with explanation,Yes,N/A,4204962's complaint history from CFPB public records. 1 consumers have filed complaints since I ca. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ca
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How NATIONAL ASSOCIATION,MA,017XX,,Consent provided,Web,2021-03-11,Closed with explanation,Yes,N/A,4204962's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| probably because there is some overhead expense associated with processing paper checks and BofA is trying to cuts its costs. Regardless of whether I'm right or not | 1 |
| Issue | Complaints |
|---|---|
| especially for a long-time account holder with a history of making good paper check deposits in large amounts | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
NATIONAL ASSOCIATION,MA,017XX,,Consent provided,Web,2021-03-11,Closed with explanation,Yes,N/A,4204962 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ca, and the most recent logged activity is I can only, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NATIONAL ASSOCIATION,MA,017XX,,Consent provided,Web,2021-03-11,Closed with explanation,Yes,N/A,4204962 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "probably because there is some overhead expense associated with processing paper checks and BofA is trying to cuts its costs. Regardless of whether I'm right or not", and the single most common underlying issue is "especially for a long-time account holder with a history of making good paper check deposits in large amounts".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NATIONAL ASSOCIATION,MA,017XX,,Consent provided,Web,2021-03-11,Closed with explanation,Yes,N/A,4204962: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
NATIONAL ASSOCIATION,MA,017XX,,Consent provided,Web,2021-03-11,Closed with explanation,Yes,N/A,4204962 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
NATIONAL ASSOCIATION,MA,017XX,,Consent provided,Web,2021-03-11,Closed with explanation,Yes,N/A,4204962 has a 0% timely response rate to CFPB complaints.
The most common issue reported against NATIONAL ASSOCIATION,MA,017XX,,Consent provided,Web,2021-03-11,Closed with explanation,Yes,N/A,4204962 is "especially for a long-time account holder with a history of making good paper check deposits in large amounts" in the "probably because there is some overhead expense associated with processing paper checks and BofA is trying to cuts its costs. Regardless of whether I'm right or not" product category.
Read our methodology — how this data is sourced, computed, and verified.