Total complaints
1
Filed since I wa
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows NATIONAL ASSOCIATION,DE,198XX,,Consent provided,Web,2015-06-29,Closed with non-monetary relief,Yes,No,1441894's complaint history from CFPB public records. 1 consumers have filed complaints since I wa. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I wa
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How NATIONAL ASSOCIATION,DE,198XX,,Consent provided,Web,2015-06-29,Closed with non-monetary relief,Yes,No,1441894's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| send me a letter stating that my home is being foreclosed upon because they did not receiveve payment for the month of XXXX ... The month that XXXX XXXX and his supervisor XXXX both told me not to make a XXXX payment that my home was in the modification process and I am to only begin to pay for the month of XXXX. When I took the initiative to call today to make a payment since no one from BOA would tell me where to pay I was told that it would be a {$20.00} fee to make it over the phone and that my account is still in the process of being modified so there is no where specific for me to be able to send in a payment ... BOA SETS ME UP TO FAIL EACH AND EVERY TIME THEY SEND ME ANY CORRESPONDENCES ... I am an educated woman who has lost XXXX years of my life | 1 |
| Issue | Complaints |
|---|---|
| any equity in my home and any extra money I had to pay a lawyer to help me put a stop to all of this. I was also advised by both XXXX XXXX and XXXX of BOA that there are programs that randomly are offered by BOA to help make my modification better. I was told that this information would be mailed to me. But to be very careful to not miss the information in the mail because it will look like junk mail '' and I only have 2 weeks to respond or I will lose any opportunity on any special offers. I just received a letter in the mail. It appeared '' to be official but with I called BOA they could not verify. They asked that I fax '' them the mailer. This is how I was orginally scammed '' by BOA ... my personal financial information is made public when you are late making a mortgage payment. SO my name and address are offered up to every scam artist '' in the country. BUT BOA wants me to pay attention to any mail I may receive from them because it looks exactly like all of the other pieces of scam junk '' mail that I receive .... THIS IS MADNESS! I have been used | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
NATIONAL ASSOCIATION,DE,198XX,,Consent provided,Web,2015-06-29,Closed with non-monetary relief,Yes,No,1441894 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I wa, and the most recent logged activity is I was then, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NATIONAL ASSOCIATION,DE,198XX,,Consent provided,Web,2015-06-29,Closed with non-monetary relief,Yes,No,1441894 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "send me a letter stating that my home is being foreclosed upon because they did not receiveve payment for the month of XXXX ... The month that XXXX XXXX and his supervisor XXXX both told me not to make a XXXX payment that my home was in the modification process and I am to only begin to pay for the month of XXXX. When I took the initiative to call today to make a payment since no one from BOA would tell me where to pay I was told that it would be a {$20.00} fee to make it over the phone and that my account is still in the process of being modified so there is no where specific for me to be able to send in a payment ... BOA SETS ME UP TO FAIL EACH AND EVERY TIME THEY SEND ME ANY CORRESPONDENCES ... I am an educated woman who has lost XXXX years of my life", and the single most common underlying issue is "any equity in my home and any extra money I had to pay a lawyer to help me put a stop to all of this. I was also advised by both XXXX XXXX and XXXX of BOA that there are programs that randomly are offered by BOA to help make my modification better. I was told that this information would be mailed to me. But to be very careful to not miss the information in the mail because it will look like junk mail '' and I only have 2 weeks to respond or I will lose any opportunity on any special offers. I just received a letter in the mail. It appeared '' to be official but with I called BOA they could not verify. They asked that I fax '' them the mailer. This is how I was orginally scammed '' by BOA ... my personal financial information is made public when you are late making a mortgage payment. SO my name and address are offered up to every scam artist '' in the country. BUT BOA wants me to pay attention to any mail I may receive from them because it looks exactly like all of the other pieces of scam junk '' mail that I receive .... THIS IS MADNESS! I have been used".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NATIONAL ASSOCIATION,DE,198XX,,Consent provided,Web,2015-06-29,Closed with non-monetary relief,Yes,No,1441894: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
NATIONAL ASSOCIATION,DE,198XX,,Consent provided,Web,2015-06-29,Closed with non-monetary relief,Yes,No,1441894 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
NATIONAL ASSOCIATION,DE,198XX,,Consent provided,Web,2015-06-29,Closed with non-monetary relief,Yes,No,1441894 has a 0% timely response rate to CFPB complaints.
The most common issue reported against NATIONAL ASSOCIATION,DE,198XX,,Consent provided,Web,2015-06-29,Closed with non-monetary relief,Yes,No,1441894 is "any equity in my home and any extra money I had to pay a lawyer to help me put a stop to all of this. I was also advised by both XXXX XXXX and XXXX of BOA that there are programs that randomly are offered by BOA to help make my modification better. I was told that this information would be mailed to me. But to be very careful to not miss the information in the mail because it will look like junk mail '' and I only have 2 weeks to respond or I will lose any opportunity on any special offers. I just received a letter in the mail. It appeared '' to be official but with I called BOA they could not verify. They asked that I fax '' them the mailer. This is how I was orginally scammed '' by BOA ... my personal financial information is made public when you are late making a mortgage payment. SO my name and address are offered up to every scam artist '' in the country. BUT BOA wants me to pay attention to any mail I may receive from them because it looks exactly like all of the other pieces of scam junk '' mail that I receive .... THIS IS MADNESS! I have been used" in the "send me a letter stating that my home is being foreclosed upon because they did not receiveve payment for the month of XXXX ... The month that XXXX XXXX and his supervisor XXXX both told me not to make a XXXX payment that my home was in the modification process and I am to only begin to pay for the month of XXXX. When I took the initiative to call today to make a payment since no one from BOA would tell me where to pay I was told that it would be a {$20.00} fee to make it over the phone and that my account is still in the process of being modified so there is no where specific for me to be able to send in a payment ... BOA SETS ME UP TO FAIL EACH AND EVERY TIME THEY SEND ME ANY CORRESPONDENCES ... I am an educated woman who has lost XXXX years of my life" product category.
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